Sebastian Schenk
Mulgrave
Summary
Motivated and reliable professional with hands-on experience across customer service, hospitality, sports coaching, and warehouse operations. Proven ability to deliver excellent patron services at large-scale events, maintain efficient and hygienic back-of-house environments, and contribute effectively to team goals. Skilled in BOH cooking and cleaning, AFL junior coaching, and warehouse picking and packing, with a strong focus on teamwork, safety, and quality service. Known for a positive attitude, adaptability, and a strong work ethic in fast-paced and physically demanding settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patron Services
Melbourne and Olympic Parks
07.2022 - Current
- Managed complaints and concerns from patrons of all different backgrounds and ages.
- Managed entire arenas for questions and wayfinding.
- Spruiker, was in charge of standing infront of the arenas giving vital information to patrons, which improved communication abilities.
- Sensory attendant, was in charge of looking after designated rooms for people with extra needs.
- Addressed patron inquiries promptly, providing exceptional customer service and resolving issues as they arose.
U14 Girls Interleague Development Coach
St Kilda Academy
11.2024 - 08.2025
- Developed personalized training plans to enhance individual athlete performance and skill acquisition.
- Conducted regular assessments to track progress and adjust coaching strategies accordingly.
- Facilitated workshops to educate athletes on goal-setting, motivation, and mental resilience.
- Collaborated with fellow coaches to design comprehensive training programs for diverse skill levels.
BOH
Betty's Burgers & Concrete
02.2019 - 02.2023
- Conducted thorough evaluations of equipment use, recommending maintenance or replacements as necessary to support efficient BOH workflows.
- Improved BOH team efficiency by streamlining food preparation processes and minimizing waste.
- Assisted with training new BOH staff members on established processes and goals.
Pick and Pack
IFrames
06.2018 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Receptionist
Genesis Gym
04.2018 - 01.2019
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated scheduling for meetings and appointments, optimizing use of office resources.
- Handled incoming calls and inquiries, providing accurate information to clients and visitors.
Education
Bachelor of Science - Exercise Science
ACU
Melbourne12-2027
High School Diploma -
Mount Scopus Memorial College
Melbourne11-2023
Skills
- Patron directions
- Communication of Information
- Teamwork
- Adaptation to fast paced environment's
- RSA
- Time management
Certification
- Green Probationary license
- Scuba Diving license
- RSA
- Sensory room training - MOPT
Languages
English
Native or Bilingual
Hebrew
Limited Working
Russian
Elementary
Interests
- Gym Workouts
- Enjoy participating in AFL for overall physical and mental well-being
- Scuba diving
- Music
Timeline
U14 Girls Interleague Development Coach
St Kilda Academy
11.2024 - 08.2025
Patron Services
Melbourne and Olympic Parks
07.2022 - Current
BOH
Betty's Burgers & Concrete
02.2019 - 02.2023
Pick and Pack
IFrames
06.2018 - 10.2021
Receptionist
Genesis Gym
04.2018 - 01.2019
Bachelor of Science - Exercise Science
ACU
High School Diploma -
Mount Scopus Memorial College
Sports excellence
I was Awarded the sporting excellence award for Mount Scopus for my consistent dedication to representing the school in multiple sports, AFL, Vic Ultimate frisbee and State Swimming.