Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sebastian Schultze

Brisbane,QLD

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Apprentice Electrician

Oleada
Brisbane , QLD
01.2022 - Current
  • Connected wires to circuit breakers, transformers or other components.
  • Developed and implemented strategies to meet sales quotas.
  • Developed and maintained relationships with key customers in the trade industry.
  • Negotiated prices and terms of sales contracts with clients.
  • Analyzed customer needs to ensure that appropriate solutions were provided.
  • Secured position as sales and customer service rep, managing client inquiries via phone and in person - initial contact point.

Customer Service Representative

AAA Radiators
Sydney , NSW
09.2021 - 12.2021
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Apprentice Electrician

Genelec Power Solutions
Hornsby , NSW
03.2020 - 12.2020
  • Inspected electrical systems, equipment and components to identify hazards, defects and the need for adjustment or repair.
  • Connected wires to circuit breakers, transformers or other components.
  • Measured, cut and bent wire and conduit using hand tools and power tools.

Apprentice Electrician

Oleada Electrical
Brisbane , QLD
11.2019 - 03.2020
  • Installed electrical wiring and fixtures, such as outlets, switches, circuit breakers, junction boxes and wall sockets.
  • Connected wires to circuit breakers, transformers or other components.
  • Inspected electrical systems, equipment and components to identify hazards, defects and the need for adjustment or repair.
  • Followed all safety procedures when handling hazardous materials such as high voltage electricity.

Education

Year 10 Certificate - High School

Wadalba Community School
Central Coast, NSW
10-2019

Skills

  • Product Knowledge
  • Scheduling
  • Information Security
  • Client Relations
  • Incoming Call Management
  • Problem-solving aptitude
  • Team Collaboration
  • Team building
  • Professionalism
  • Reliability
  • Customer Engagement
  • Effective Communication

Certification

  • Manual Drivers License
  • NBN Accredited

References

References available upon request.

Timeline

Apprentice Electrician

Oleada
01.2022 - Current

Customer Service Representative

AAA Radiators
09.2021 - 12.2021

Apprentice Electrician

Genelec Power Solutions
03.2020 - 12.2020

Apprentice Electrician

Oleada Electrical
11.2019 - 03.2020

Year 10 Certificate - High School

Wadalba Community School

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Sebastian Schultze