Industrial Engineer with expertise in process optimization, forecasting, strategic planning, procurement, and team management. Skilled in strategic sourcing, cost reduction, and supply chain efficiency.
Proven leader in guiding teams, driving collaboration, and fostering innovation. Experience in FMCG, enhancing workflows, and achieving customer satisfaction.
Data-driven and results-focused, aligning strategies with organizational goals for impactful, sustainable success.
Developed and managed production plans for Argentina and Chile.
Scheduled and monitored production activities to ensure alignment with goals.
Created production orders and coordinated monthly requirements and purchase orders.
Conducted analysis, tracking, and forecasting of production metrics.
Performed capacity analysis to optimize resource utilization.
Oversaw material planning and scheduling for in-house and outside production.
Prepared monthly closing reports and performance analysis.
Collaborated with cross-functional teams to ensure successful completion of projects.
Developed and maintained strong relationships with suppliers for timely delivery of materials.
Managed and administered sales orders for Argentina and Chile.
Oversaw delivery processes and ensured high service levels for customers.
Provide comprehensive customer service support to customers.
Conducted analysis, tracking, and forecasting of dispatch performance.
Analyze customer inquiries, complaints and feedback.
Resolve customer problems in a timely and efficient manner.
Reduced customer complaint resolution time by 15% through process improvement initiatives.
Successfully collaborated with cross-functional teams to implement a new customer relationship management (CRM) system.
Supervision
Proactive
Team building
Self-motivated
Strong task prioritization
Results-driven