Seda Ucer
Melbourne,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Property Manager
Obrien Real Estate
Cranbourne, VIC
11.2024 - 03.2025
- Managed all maintenance requests from tenants in a timely manner.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Built relationships with service vendors and submitted associated billing statements.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Inspections Officer
Ray White
Cranbourne, Vic
11.2023 - 11.2024
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Proficient with PropertyMe, Ailo, and Inspections Express.
- Conducted comprehensive entry condition reports, routine inspections, and exit reports.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceptional time management and ability to prioritize tasks effectively.
Sales Consultant
GAZMAN
Narre Warren , Vic
08.2023 - 11.2023
- Listened to customers to understand needs and refer to optimal services.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Managed cash register operations using POS system and processed sales and returns.
Sales Consultant
Forever New
Narre Warren , Vic
11.2020 - 11.2023
- Worked to ensure a neat and attractive sales environment and assisted in the setup of visual displays
- Identified and maximized sales opportunities and increased customer retention rates
- Facilitated customer sales via building rapport to understand customer needs when choosing a product
- Worked daily towards KPI’s set by store leaders
- Handled cash and banking of end of day sales
- Brought forth a customer-centric attitude
- Remained flexible, adaptable, and focused on growth.
Sales Consultant 2IC
Femme Connection
Casey Central, Vic
02.2018 - 11.2020
- Actively followed industry trends while merchandising women's fashion around the store and windows
- Assisted with staff rostering and diary management
- Handled cash and eftpos from sales at end of day
- General administration of stock, profit and loss documenting
- Maintained and facilitated Human Resource documents such as new employee information and training
- Directly reported to the Business Development Manager of the company at end of day regarding profits for the day against expected budgets.
Education
CERTIFICATE IV in REAL ESTATE PRACTICE
Entry Education
08.2023
Victorian Certificate of Applied Learning -
Carwatha Secondary
12.2016
Skills
- Bilingual (Turkish and English)
- Proficient in Building Customer Trust
- Ability to consider customer needs, and provide recommendations
- Able to use majority of programs (Property Me, Ailo & Inspections Express
REFERENCES
Catherine Columbine | Inspections Department Manager Ray White Cranbourne
0467 895 207
Caitlan Crombie | Store Manager Forever New Fountain Gate
0415 873 170
Jen Haxby | Store Manager Gazman Fountain Gate
0407 322 634
Timeline
Property Manager
Obrien Real Estate
11.2024 - 03.2025
Inspections Officer
Ray White
11.2023 - 11.2024
Sales Consultant
GAZMAN
08.2023 - 11.2023
Sales Consultant
Forever New
11.2020 - 11.2023
Sales Consultant 2IC
Femme Connection
02.2018 - 11.2020
CERTIFICATE IV in REAL ESTATE PRACTICE
Entry Education
Victorian Certificate of Applied Learning -
Carwatha Secondary
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