SEELAN GOVENDER

• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
• Customized proposals to address specific client needs and enhance engagement.
• Drove contract negotiations, effectively handling objections and closing deals.
• Conducted product training sessions while ensuring compliance through thorough audits.
• Represented company at industry events, strengthening networking opportunities.
• Executed face-to-face and online presentations to captivate potential clients.
• Identified new business opportunities, expanding client base through strong relationships with decision-makers.
• Facilitated consistent communication with clients, fostering trust and long-term partnerships.

• Recruited high-performing talent for small to medium enterprises across Australia.
• Managed comprehensive recruitment processes, including advertising, interviews, and reference checks.
• Streamlined candidate pipelines through effective CRM utilization.
• Initiated new hire paperwork process upon extending job offers.
• Promptly corresponded with applicants and coordinated and conducted interviews.

• Coached and built a culturally aligned sales team that exceeded performance targets.
• Led sales operations, including CRM administration and performance reporting.
• Developed strategic sales approaches and executed high-conversion campaigns.
• Set and managed sales KPIs to drive team accountability.
• Conducted performance reviews to assess individual contributions.
• Performed call reviews during sales coaching sessions for skill enhancement.
• Stakeholder engagement
• Increased sales revenue by developing and implementing effective sales strategies.

• Developed training materials for offshore call centre teams to enhance performance.
• Introduced coaching frameworks that significantly improved sales outcomes.
• Ensured vendor compliance and effectively managed multiple partnerships.
• Managed diverse product portfolio, optimizing mix of high-margin items and cost-effective options.
• Developed detailed sales forecasts based on historical data, allowing for proactive inventory management decisions.

Increased sales revenue by developing and executing effective sales strategies.

• Consistently met or surpassed quarterly sales targets through dedicated effort in closing deals.
• Maintained customer relationships by identifying needs and offering tailored solutions.
• Resolved customer relations issues promptly, enhancing client satisfaction.
• Provided motivational coaching and performance-based incentives to drive team success.
• Organized regular sales meetings to assess progress and share best practices.
• Delivered ongoing training and mentorship to junior sales staff, promoting career advancement.
• Developed comprehensive product knowledge to address specific client requirements effectively.

• Introduced innovative incentive programs to motivate and reward high-performing sales staff, resulting in increased levels of employee satisfaction and retention.
• Evaluated sales team performance to identify areas for improvement and implement necessary changes.
• Continuously assessed training materials'' effectiveness while making necessary updates based on feedback from sales team members and evolving market trends.
• Collaborated with marketing teams to create impactful campaigns tailored to target markets across the nation.
• Facilitated a positive work culture among the national sales team members by promoting open communication channels and addressing concerns promptly.
• Streamlined sales processes, resulting in increased efficiency and productivity for the entire team.
• Improved sales team performance by designing and implementing comprehensive training programs.
• Partnered closely with cross-functional teams such as product development or customer support services to ensure seamless collaboration efforts towards achieving common organizational goals.

• Partnered with HR on talent management initiatives such as succession planning, leadership development programs, and performance evaluations.
• Spearheaded efforts towards achieving industry certifications or accreditations related to employee skills enhancement programs offered within the organization.
• Championed a culture of continuous learning throughout the organization by promoting curiosity, exploration, and skill development among all employees.
• Supported company growth by identifying skill gaps and developing targeted training initiatives.
• Improved overall team efficiency with customized training materials tailored to specific job roles.
• Conducted regular assessments of staff competencies, using results to guide ongoing professional development plans.
• Developed innovative e-learning courses for remote employees, increasing accessibility and knowledge retention.
• Managed a team of trainers, ensuring consistent delivery of high-quality instruction across all locations.

• Established clear expectations for desired outcomes at the onset of each course module or workshop session.
• Assessed training program effectiveness on regular basis and improved upon deficient areas.
• Managed recruitment, training and development for highly effective sales team.
• Developed and led group training courses to align with corporate sales and service goals.
• Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
• Collaborated with Human Resources to facilitate recruitment promotion at job fairs and other community events.
• Provided ongoing support to sales teams by acting as a resource for product knowledge, industry news, competitive analysis, and performance enhancement strategies.
• Increased sales team productivity by developing and implementing comprehensive training programs.
• Revamped outdated course materials to reflect current best practices in sales methodologies and processes.
• Provided coaching and mentoring to employees.