Seema Dhawaj
Revesby,NSW
Summary
Energetic Director of Care certified in management and nursing. Dedicated to developing and managing staff to optimize productivity, efficiency and patient satisfaction. In-depth knowledge of budget development, strategic planning, patient centred care and employee mentoring. Monitoring productivity and staff development leading to high performing teams. Caring and organised professional with 27 years of experience in aged care.
As a Director of Care with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics.
Overview
28
28
years of professional experience
Work History
Director of Care
Advantaged Care Group At Edensor Gardens
12.2022 - Current
- Take a leadership role in the ongoing and efficient operation, direction, co-ordination and management of the facility in accordance with the Values of the company and all relevant statutory requirements.
- Assist in ensuring the financial objectives of the facility are achieved and aims to ensure the facility is run profitably in line with budgets.
- Lead the 'Clinical Team' and ensure the appropriate management of clinical services including the areas of care, infection control, work health and safety and commonwealth government funding.
- Create and maintain relationships with various Government Agencies which ensure the successful operation of the facility including but not limited to Aged Care Assessment Teams, The Accreditation Agency, Medicare, and the Commonwealth Department of Health.
- Manage and coordinate the operations of the business in accordance with the organisations strategic plan.
- Ensure the implementation of changes necessary to meet evolving aged care industry standards.
- Support the development and implementation of strategic directions for the facility including, where necessary, consultation with staff, residents/clients and their families and other relevant stakeholders.
- Ensure that there si a high general level of customer service and satisfaction and that surveys are carried out ot gauge this and find areas for improvement.
- Lead culture of excellence within the facility reinforcing and communicating, where necessary, organisations, values, strategic plan and objectives to staff and other stakeholders.
Director of Care
Advantaged Care At Bondi Waters
08.2021 - 12.2022
- Upheld ethical principles in all aspects of decision-making, fostering an environment where patients'' rights were respected and protected.
- Recruited top talent in nursing staff, ensuring appropriate staffing levels while maintaining high-quality care standards.
- Championed a culture of safety, promoting adherence to best practices in infection control and risk management.
- Oversaw the implementation of ICARE that streamlined documentation processes and improved workflow efficiency for nursing staff members.
- Promoted a positive work environment through effective leadership and support for staff development opportunities.
- Developed strong interdisciplinary team collaboration with a focus on continuous improvement in care delivery.
- Conducted monthly and quarterly indicators to identify problems and gaps in care, health and disease management.
- Instructed 25-30-member staff in proper medication administration, wound assessment and documentation techniques.
- Initiated recruitment and retention strategies for new hires to reduce staff turnover.
- Communicated with patients, ensuring that medical information was kept private.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Clinical Care Coordinator
Advantaged Care Group At Georges Manor
05.2019 - 08.2021
- Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Built strong relationships with patients and families for optimized care satisfaction.
- Supported organizational performance improvement initiatives by participating in data analysis, root cause identification, and action plan development efforts.
Registered Nurse
Advantaged Care Group At Georges Manor
06.2016 - 05.2019
- Provide direct quality care to patients including daily monitoring, recording, and evaluating of their conditions for up to 30 patients per day
- Interact and communicate with all patients and patients from the ethnic background, giving them holistic care and medical treatment
- Develop and coordinate staff in managing the care of patients
- Knowledge of ICARE and competent to present assessments and patient care in the legal form of recording
- Possess ACFI knowledge and assist in implementing of assessments
- Evaluations of care plans
- Assist daily with taking blood pressure, measuring heartbeat, and recording vital signs in ICARE
- Liaise with health stakeholder regarding the patient's health condition
- Knowledge of palliation and looking after palliative care residents
- Collaborated with other nursing staff in maintaining a calm environment in caring patients
- Attend to admissions and transferring of patients from hospitals and nursing home
Registered Nurse
Christadelphian Homes
01.2011 - 05.2019
- Provide direct quality care to patients including daily monitoring, recording, and evaluating of their conditions for up to 30 patients per day
- Interact and communicate with all patients and patients from the ethnic background, giving them holistic care and medical treatment
- Develop and coordinate staff in managing the care of patients
- Knowledge of ICARE and competent to present assessments and patient care in the legal form of recording
- Possess ACFI knowledge and assist in implementing of assessments
- Evaluations of care plans
- Assist daily with taking blood pressure, measuring heartbeat, and recording vital signs in ICARE
- Liaise with health stakeholder regarding the patient's health condition
- Knowledge of palliation and looking after palliative care residents
- Collaborated with other nursing staff in maintaining a calm environment in caring patients
- Attend to admissions and transferring of patients from hospitals and nursing home
Team Leader - Set 4
Lakemba Masonic Village
11.1996 - 01.2015
- Fulfilling needs for Institution
- Direct liaison with patient/clients
- Respond appropriately to physical, emotional and developmental needs of patients.
- Monitor vital signs - Respiratory, BSL, Temp, Blood Pressure, etc
- Maintain record accurate client care
- Monitor and maintain sterile wound dressing
- Obtain and record client medical history e.g
- Pharmaceutical history, complaints and allergies
- Provide pre/post operative care
- Assist with bathing client, oral hygiene, grooming, feeding and elimination
- Assist patient with mobility
- Schedule and accompany client to medical appointments
- Maintain clean, healthy and safe environment
- Practice work health and safety
- Dispense, monitor and record medication
- Monitor and re-order medical supplies
- Communicate and handover care plan to shift staff.
Education
Bachelor of Nursing - Nursing
University of Tasmania
Sydney, NSW04.2014
Nursing
WORKTRAIN PTY. LTD
Sydney, NSWSkills
- Establish and coordinate staff hand-over
- Supervising care staff
- Re-order medical supplies
- Communicate and assist visiting Doctor
- Communicate and liaison with client family
- Ensuring effective risk management procedures are in place and directives
- Admissions and Discharge of Patients
- Evaluate and Create Care plans
References
- MS GRACE DELCO, Advantaged Care Group - Facility Manager, 0405253831
- MR PETER BRIDGE, Advantaged Care Group - Facility Manager, 0410250881
- MS CAROL OQUENDO, Advantaged Care Group at Georges Manor - Director of Care, 87130814
Timeline
Director of Care
Advantaged Care Group At Edensor Gardens
12.2022 - Current
Director of Care
Advantaged Care At Bondi Waters
08.2021 - 12.2022
Clinical Care Coordinator
Advantaged Care Group At Georges Manor
05.2019 - 08.2021
Registered Nurse
Advantaged Care Group At Georges Manor
06.2016 - 05.2019
Registered Nurse
Christadelphian Homes
01.2011 - 05.2019
Team Leader - Set 4
Lakemba Masonic Village
11.1996 - 01.2015
Bachelor of Nursing - Nursing
University of Tasmania
Nursing
WORKTRAIN PTY. LTD
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