Seema Gautam Acharya
Sydney,NSW
Summary
A dedicated Nursing Leader and Deputy Director of Care Services / Care Services Manager with over 13 years of expertise in nursing and aged care, I bring a wealth of experience in clinical leadership, care coordination, and multidisciplinary team management. With a strong background in both aged care and acute care settings, I am passionate about providing high-quality, person-centered care while ensuring compliance with all regulatory standards. Having spent over 6 years with Whiddon, I have developed a deep commitment to improving the lives of elderly residents through holistic care approaches. I have led multidisciplinary teams, developed and implemented personalized care plans, and spearheaded infection prevention protocols. Recognized for my leadership, I have received Everyday Hero Awards and compliments from residents and families addressed to the CEO. Recently, I completed my Master’s in Clinical Nursing Leadership, supported by the Whiddon Scholarship, to further strengthen my clinical and leadership skills.
Overview
15
15
years of professional experience
Work History
Deputy Director of Care Services / Acting Director of Care
Whiddon Aged Care
Glenfield, Australia
03.2024 - 10.2024
- I served as Deputy Director of Care Services, leading all aspects of care delivery to ensure quality, compliance, and person-centered care across the facility
- I played a pivotal role in managing personalized care plans, coordinating multidisciplinary teams, and ensuring effective communication among staff, residents, and families
- I directed quality assurance audits, identified areas for improvement, and implemented corrective actions to maintain high care standards
- Additionally, I oversaw staffing, recruitment, training, and retention to optimize care delivery and improve clinical outcomes, while managing resource allocation and budgeting to ensure cost-effective care
- A key achievement was leading Infection Prevention and Control (IPC) initiatives, successfully reducing infection rates and ensuring adherence to best practices
- I also ensured smooth transitions for residents through admissions, discharges, and referrals, while meeting mandated care minutes and supporting interdepartmental coordination
- Between 2021 and 2024, I frequently acted as Care Services Manager, as well as Acting Director of Care on certain days, covering senior leadership roles during annual leaves and other key periods
- In these capacities, I took full responsibility for the clinical and operational performance of the facility, ensuring regulatory compliance, budget adherence, and high standards of care
- I effectively managed clinical operations, staffing, and resource allocation, and led crisis management efforts during staffing shortages and emergencies, ensuring continuity of care for residents
- During these transitions, I provided strategic leadership, ensuring the seamless operation of clinical teams and upholding the facility’s reputation for delivering exceptional care
Clinical Care Coordinator
Whiddon Aged Care
Glenfield, Australia
01.2021 - 02.2024
- Coordinated clinical care delivery for residents, ensuring care plans were individualized and met regulatory standards
- Led clinical assessments, developed care plans, and facilitated communication between residents, families, and the multidisciplinary team
- Managed clinical staff, providing guidance and support to ensure high standards of care and compliance
- Ensured that mandated care minutes were met and worked with staff to maintain adequate staffing levels for quality service delivery
- Supported the development and implementation of care policies to ensure alignment with regulatory and best-practice guidelines
Permanent Registered Nurse (RN)
Whiddon Aged Care
Glenfield, Australia
01.2019 - 01.2021
- Delivered direct nursing care to residents, administering medications, conducting clinical assessments, and providing wound care
- Worked collaboratively with the interdisciplinary team to meet the complex needs of residents
- Ensured continuity of care during resident transitions, including admissions and discharges
Casual Registered Nurse (RN)
Whiddon Aged Care
Glenfield, Australia
01.2019 - 12.2019
- Provided flexible nursing support across various units, assisting with day-to-day clinical operations
Casual Registered Nurse (RN)
Liverpool Hospital
Liverpool, Australia
01.2019 - 12.2019
- Worked across multiple wards, including Emergency Day Unit, Medical-Surgical Ward, and Gastroenterology Ward
- Assisted with clinical assessments, medication administration, and post-operative care in fast-paced hospital environments
New Graduate Nurse
The Sydney Private Hospital
Ashfield, Australia
02.2017 - 02.2018
- Rotated through various departments, gaining hands-on experience in pre- and post-operative care, and supporting surgical teams during procedures
Assistant in Nursing (AIN)
The Sydney Private Hospital
Ashfield, Australia
12.2012 - 01.2017
- Supported nursing staff in delivering patient care across a range of clinical departments, assisting with medication administration and post-operative recovery
Registered Nurse (RN)
Star Hospital
Sanepa, Nepal
12.2009 - 01.2012
- Provided direct nursing care in various departments, including pre- and post-operative care, medication administration, and resident assessments
Education
Master of Clinical Nursing Leadership -
University of Western Sydney
12.2024
Palliative Aged Care Outcomes Program (PACOP) -
10.2023
Infection Prevention and Control Lead Certificate
Glenfield, 216712.2022
Bachelor of Nursing -
Western Sydney University
Parramatta, NSW12.2017
Proficiency Certificate in Nursing -
Green Tara Nursing Campus
Kathmandu, Nepal12.2009
School Leaving Certificate -
Gyan Niketan Higher Secondary English Boarding School
Kathmandu, Nepal12.2006
Skills
- Residential Care Management & Leadership
- Clinical Supervision & Care Coordination
- Infection Prevention & Control (IPC)
- Palliative & Aged Care Expertise
- Staff Development & Training
- Quality Improvement & Risk Management
- Regulatory & Safety Compliance
- Care Plan Development & Evaluation
- Crisis Management & Decision Making
- ANACC Funding & Roster Management
- Mandated Care Minutes & Admission/Discharge Coordination
- Aged Care Referrals & Reviews
- Budgeting & Resource Management
- Multidisciplinary Collaboration
References
Available upon request.
Professional development and achievements
- Everyday Hero Awards: Honored multiple times for excellence in care and exceptional commitment to resident well-being.
- Compliments to CEO: Received numerous compliments from residents and their families for outstanding care and compassion.
- Scholarship Winner: Awarded the Whiddon internal scholarship to pursue a Master’s in Clinical Nursing Leadership.
- Acting Roles: Successfully acted as Care Manager and Director of Care, taking on leadership responsibilities during transitions.
- IPC Lead: Led infection prevention and control initiatives, ensuring compliance and reducing infection rates.
- PACOP: Completed specialized training in palliative care, improving end-of-life care for elderly residents.
Timeline
Deputy Director of Care Services / Acting Director of Care
Whiddon Aged Care
03.2024 - 10.2024
Clinical Care Coordinator
Whiddon Aged Care
01.2021 - 02.2024
Casual Registered Nurse (RN)
Whiddon Aged Care
01.2019 - 12.2019
Permanent Registered Nurse (RN)
Whiddon Aged Care
01.2019 - 01.2021
Casual Registered Nurse (RN)
Liverpool Hospital
01.2019 - 12.2019
New Graduate Nurse
The Sydney Private Hospital
02.2017 - 02.2018
Assistant in Nursing (AIN)
The Sydney Private Hospital
12.2012 - 01.2017
Registered Nurse (RN)
Star Hospital
12.2009 - 01.2012
Master of Clinical Nursing Leadership -
University of Western Sydney
Palliative Aged Care Outcomes Program (PACOP) -
Infection Prevention and Control Lead Certificate
Bachelor of Nursing -
Western Sydney University
Proficiency Certificate in Nursing -
Green Tara Nursing Campus
School Leaving Certificate -
Gyan Niketan Higher Secondary English Boarding School
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