Seema K C Thapa
Oatley,NSW
Overview
6
6
years of professional experience
Work History
Team Member Woolworths
- Welcoming customers
- Front desk service
- Maintaining the store
- Cleaning the service area
- Online picking and packing
- Filling shelf and facing
- Filling drinks.
Janitor/Cleaner
Dimeo cleaning service
07.2020
- Cleaning tasks such as dusting, mopping, sweeping
- Refilling supplies, such as toilet paper and paper towels
- Cleaning spills, broken glass and other messes up as quickly as possible
- Coordinating duties with other cleaners
- Reporting maintenance and repair need to managers
- Sanitizing rooms, touch pads, and touch points.
Factory Worker
Leka Enterprises
05.2019
- Dealed with packing and unpacking of the goods
- Kept record of used materials
- Cleaning and printing the items.
Executive Housekeeping Manager
Global Hospitality Solution
01.2023 - Current
- Enhanced overall guest satisfaction by implementing thorough cleanliness and maintenance programs.
- Streamlined housekeeping operations for increased efficiency through regular staff training and performance evaluations.
- Reduced operational costs with effective budget management, inventory control, and vendor negotiations.
- Ensured compliance with safety regulations, maintaining a safe work environment for all employees.
- Increased staff productivity through continuous process improvement initiatives focused on workflow optimization.
- Mentored junior team members, providing guidance on best practices in housekeeping management techniques for their professional development.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Trained and mentored new staff on cleaning and safety protocols.
Housekeeping Supervisor
Global Hospitality Solution
04.2022 - 12.2022
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
FRONT DESK OFFICER
HOTEL PRIME
11.2017 - 11.2018
- Dealed with guests every day and ensured their right choices
- Arranged staff scheduling
- Kept track and record of day-to-day activities
- Planned works for the next day
- Acted as a liaison between staffs and manager of the hotel.
Education
Bachelor's Degree -
Pokhara University
TAFE NSW
01.2021
Skills
- Complaint resolution
- Cash Handling
- Customer Service
- Cleaning
- Workplace Safety
- Equipment Operation
- Clear Communication
- Flexible Schedule
- Quality Inspections
- Chemical Handling
- Teamwork and Collaboration
Attributes
Able to communicate clearly and effectively while working closely with teammates workplace, Good listening skills and ability to follow direction and provide feedback, True, True, True, True, True
Non Academic Qualification
- Barista Training, 3 months, Cafe Evoke
- RSA, 1 day, Department of Liquor and Gaming, NSW
- Boutique Training, 6 months, Smiriti Boutique
- Handicraft Training, 1 week, Sangam Saving and Credit Co. Ltd
Personal Information
- Available: Thursday to Sunday
- Date of Birth: 06/26/94
- Gender: Female
- Marital Status: Married
- Visa Status: Permanent residence
Disclaimer
I solemnly declare that all the above information are correct to the best of my knowledge and belief.
Timeline
Executive Housekeeping Manager
Global Hospitality Solution
01.2023 - Current
Housekeeping Supervisor
Global Hospitality Solution
04.2022 - 12.2022
Janitor/Cleaner
Dimeo cleaning service
07.2020
Factory Worker
Leka Enterprises
05.2019
FRONT DESK OFFICER
HOTEL PRIME
11.2017 - 11.2018
Team Member Woolworths
Bachelor's Degree -
Pokhara University
TAFE NSW
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