Forward-thinking Asset manager possessing first-rate interpersonal, organizational and time management skills. Expertise in reviewing key market indicators to determine appropriate strategies for pricing, repairing, and negotiating offers. Proficient in management and accounting softwares. Personable and reputable professional commended for expanding relationships with existing clients by continuously proposing solutions to meet objectives.
Overview
12
12
years of professional experience
Work History
Senior Asset Manager
SKD Property Group
01.2022 - Current
Spearheaded asset repositioning strategies that created value for investors while improving environmental sustainability metrics.
Mentored junior staff members in best practices for asset management procedures to enhance team efficiency and productivity.
Developed and maintained comprehensive asset management reporting systems that provided real-time data and insights for stakeholders to make informed decisions.
Actively participated in industry conferences and networking events to stay current on market trends and maintain a strong professional network, ultimately benefiting the organization''s growth initiatives.
Cultivated long-lasting relationships with key stakeholders such as tenants, property managers, brokers, and lenders to foster collaboration and maximize investment opportunities.
Managed relationships with third-party service providers, ensuring they met or exceeded performance standards while adhering to budgetary constraints.
Onsite Building and Property Manager
Accor Hotels
05.2019 - 12.2021
Investigated problems and determined appropriate remedies
Drove continuous improvement of processes and systems operation
Manage the operation of the building
Build and maintain excellent relationships with clients and various service providers
Attend Body Corporate meetings held within and outside of business hours, and act as per the instructions
Provide legislative advice when required
Prepare Building Management report and assist in Budget reviews
Obtain tenders for all maintenance work
Conduct daily inspections
Daily Leasing and property management tasks
Supervision of by-laws
Arrange compliance certificates as required
Manage contractors for preventive maintenance
Handle all complaints in relation to property management
Project management for all upgrades and repair work in the building.
Senior Property Manager
Dowling & Neylan Real Estate
12.2016 - 04.2019
Handled terminations, performance evaluations, and staff coaching to maintain top property operations
Reviewed financial forecasts, budget, and operational goals
Conducted property visits to assess curb appeal, office upkeep, and maintenance activities
Assisted with annual budget creation and managed portfolio according to approved budgeted parameters
Negotiated vendor contracts and presented to owners for approval
Responded to escalated resident concerns and issues and monitored resolution
Maximized rental income while minimizing expenses through effective planning and control
Completed general property management duties
Completed annual rent calculations using housing database software
Generated leads for sales and rental properties through cold calls and referrals
Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices
Coordinated appointments to show marketed properties
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Senior Property Manager
The Pad Living PTY Ltd
11.2014 - 12.2016
Established rental rates by surveying local rental rates and calculated overhead costs
Attracted tenants by advertising vacancies and personally showed units to potential renters
Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight
Investigated and resolved any tenant complaints
Communicated effectively with owners, residents and on-site associates
Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices
Promoted positive company and owner relationships through proactive attention to concerns
Generated professional networks by engaging in professional, industry and government organizations
Maximized rental income while minimizing expenses through effective planning and control
Delivered emergency 24-hour on-call service for tenants on building issues
Coordinated appointments to show marketed properties.
Property Manager
The Pad Living PTY Ltd
04.2012 - 06.2014
Managed 175 properties (Residential and student accommodation)
Software used- Console, ADL forms, Real works, RP data and Live agent
Checking and responding to emails as required on the day
Handled Complaints
Marketing of properties
Handled enquiries, book inspections and Leasing
Conduct tenancy signups
Review tenancy agreements
Lease Renewals
Prepare contracts
Organise smoke alarms and pool compliance
Entry and Exit inspections
Routine Inspections
Bond Refunds.
Education
Advance Diploma in Business Management -
Brisbane, Queensland
Certificate IV in Real Estate -
Brisbane, Queensland
Skills
Ability to lead and multitask
Industrious and proactive approach
Eye to detail
Fast thinking and decision making
Ability to work under pressure
Excellent written and communication skills
Highly organized
Time management
Positive attitude and Self motivation
Capable of handling and resolving complaints
Adaptability
Maintenance scheduling
Customer service and support Building security activities
Allied Health Assistant & Medical Receptionist at Reclaim Health and RehabilitationAllied Health Assistant & Medical Receptionist at Reclaim Health and Rehabilitation