SEETHAL MENON

Diligent Customer Experience professional successful at satisfying all types of customers with creative and knowledgeable solutions. Skilful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Excellent communication skills combined with analytical and attentive nature. Key Competences Well demonstrated service skills honed by persuasive negotiation skills that achieve favourable results. Proven customer service and relationship management skills, focusing on outstanding client service delivery. Strong written and verbal communication skills, with great attention to detail and ability to absorb pressure. Excellent organisational and time management skills that enable precise management of demanding workloads & deadlines. Skilled in problem-solving with exposure in developing strategic partnerships to deliver results Enthusiastic learner with a commitment to continuous professional development. Ability to work under pressure while meeting deadlines: demonstrated ability to handle high workload levels and pressure. Engaging and collaborative team player, work well autonomously, consistently displayed high self-motivation, innovation and strategic thinking. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• Accomplishments
• Served as the Arts secretary for the college for 2003-04 which is considered a very prestigious post in south Indian colleges
• During this period, I was in charge of all the college art and cultural activities
• I had organised and participating in various intercollegiate and state-level competitions, reporting directly to the school principal and working alongside concerned teachers
• Served as the youth president (south India) for Global Malayalee Council which is an international group of Non-Resident Indian community focusing on promoting talents among school and college students
• Participated in various cultural activities like dancing and dramas throughout school and college
• Have worked as a Television presenter in a south Indian TV Channel during college years conducting various quiz competitions as part of the show.