SEFIKA AYGUN
Melbourne,VIC
Summary
Detail-oriented Migration Agent Assistant with strong client communication and problem-solving skills. Proven ability to manage visa application processes and enhance client satisfaction through effective collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
MIGRATION AGENT ASSISTANT
MELBOURNE MIGRATION ADVICE AGENT
Melbourne, VIC
01.2020 - Current
- Assisted clients with visa applications and documentation requirements.
- Coordinated communication between clients and migration agents.
- Managed appointment scheduling for client consultations and follow-ups.
- Organized client files and maintained up-to-date records in database systems.
- Drafted correspondence for clients regarding application status updates.
- Developed informational materials on visa options for potential clients.
- Monitored inventory levels of office supplies necessary for day-to-day operations.
- Assisted agents with daily tasks such as scheduling appointments, filing paperwork and conducting research.
- Compiled reports on various topics related to the agency's operations.
- Assisted in preparing legal documents such as contracts, deeds, wills and leases.
- Processed payments from customers for services rendered by the agency.
- Organized travel arrangements for agents attending conferences or other events.
- Greeted customers upon arrival and provided assistance with their needs.
- Resolved customer inquiries through effective communication and problem-solving skills.
- Developed and maintained relationships with key clients to enhance satisfaction.
School Nurse
Private School
01.2024 - 01.2025
- Administered first aid and emergency care to students as needed.
- Monitored student health records and maintained confidentiality at all times.
- Collaborated with teachers to promote health education and wellness programs.
- Conducted routine health screenings and assessments for early detection of issues.
- Provided guidance on medication management and allergy action plans for students.
- Communicated with parents regarding student health concerns and necessary follow-ups.
- Developed health policies in alignment with school safety regulations and standards.
- Maintained accurate records of student health information.
- Trained staff on recognizing medical emergencies and responding appropriately.
- Administered and supervised administration of prescription medication to students.
- Advised parents and guardians about their child's health status at school or home.
- Contacted parents or medical facilities when student condition warranted.
- Evaluated students with health concerns or injuries to develop plan of care or provide reference to appropriate healthcare providers.
- Responded quickly to emergency situations involving student health issues.
- Collaborated with teachers and other staff members to ensure a safe learning environment for students.
- Provided health services to students, including first aid and administering medication.
- Provided direct health care services to students involving triage, evaluation, and first aid care for illness and injury.
- Monitored immunization requirements for all enrolled students.
Education
GRADUATE DIPLOMA MIGRATION LAW - MIGRATION LAW
Victoria University
Melbourne, VIC12-2025
Bachelor of Nursing - NURSING
Victoria University
MELBOURNE12.2017
High School Diploma -
Taylors Lakes Secondary College
MELBOURNE12.2009
Skills
- Client communication
- Visa application processing
- Record management
- Team collaboration
- File organization
- Effective multitasking
- Appointment scheduling
- Document preparation
- Goal-oriented focus
Certification
- Conscious Parent Coach
- Government of Victoria Award for Excellence in Multicultural Affairs (Meritorious Service Award), 12/04/2013
References
Referees will be provided upon request.
Profile
Excellent communication skills, possessing the ability to build relationships with internal and external customers by being professional, reliable and polite., Positive work ethic, consistently achieving and delivering management’s priorities., Able to adapt quickly to a new working environment and concepts., Confident and friendly with the ability to work well under pressure.
Languages
English
Professional
Turkish
Professional
Affiliations
- Visiting different cafes
- Going for long walks
- Cooking
- Baking
References
References available upon request.
Timeline
School Nurse
Private School
01.2024 - 01.2025
MIGRATION AGENT ASSISTANT
MELBOURNE MIGRATION ADVICE AGENT
01.2020 - Current
GRADUATE DIPLOMA MIGRATION LAW - MIGRATION LAW
Victoria University
Bachelor of Nursing - NURSING
Victoria University
High School Diploma -
Taylors Lakes Secondary College
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