Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sehajdeep Kaur

64 Power Street, Doonside,NSW

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Restaurant and Retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Burger King
04.2023 - 12.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Managing Cash Flow and maintaining end of the day financial transactions.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Customer Service Representative

Selection House
09.2022 - 04.2023
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Bachelor OF I.T - Information Technology

Western Sydney University
Sydney, NSW
06.2026

High School Diploma -

St Mary's Senior Secondary School
Uttarakhand, India
05.2022

Skills

  • Problem-solving abilities

  • Active Listening

  • Credit adjustments

  • POS systems expert

  • Product Knowledge

  • Payment Processing

Additional Information

Availability


I can work 48 hour fortnight due to work restrictions on my student Visa. I am ready to work on weekends and overnight shifts.


Monday 24 hours

Tuesday 4pm to Midnight

Wednesday 24 hours

Thursday 24 hours

Friday 5pm to Midnight

Saturday 24 hours

Sunday 24 hours

Timeline

Customer Service Representative

Burger King
04.2023 - 12.2023

Customer Service Representative

Selection House
09.2022 - 04.2023

Bachelor OF I.T - Information Technology

Western Sydney University

High School Diploma -

St Mary's Senior Secondary School

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Sehajdeep Kaur