Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sehmus Zenginoglu

Auburn,NSW

Summary

Hardworking and driven sales management professional equipped to revitalise sales operations and align procedures to maximise profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

13
13
years of professional experience

Work History

Sales Development Manager

Ofload
Sydney, NSW
01.2022 - Current
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Organized promotional events and interacted with community to increase sales volume.
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
  • Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
  • Conducted market research to discover new leads, opportunities and messaging.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.

Account Manager

Fairfax Media
Sydney, NSW
03.2017 - 01.2022
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Negotiated prices, terms of sale and service agreements.
  • Created proposals for new and repeat customer business transactions.
  • Matched customers to products based on in-depth understanding of different business models and needs.

National Account Manager

Big Review TV
Sydney, NSW
09.2015 - 03.2017
  • Worked directly with the CEO to collaborate new innovative ways to generate revenue
  • Increased profitability and lifetime customer value by coordinating go-to-market strategy, implementation and post-sales service experience.
  • Built credibility and trust to influence client's buying decisions.
  • Partnered with internal resources to present additional value and expertise to clients.
  • Generated pipeline to close revenue and attain quota.
  • Built relationships with customers and community to promote long term business growth.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Identified profitable business leads and built pipeline of prospective customers.
  • Awarded company shares for effectively forecasting trends, conducting performance evaluations and reporting data to management.

Warehouse Operations Manager

Powas Pty Ltd
Sydney, NSW
01.2011 - 08.2015
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Directed system updates to boost productivity and control recordkeeping errors.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Conducted research to address shipping errors and packaging mistakes.

Crew Member

McDonald's
Sydney, NSW
03.2013 - 01.2015
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.

Education

Bachelor of Business -

Western Sydney University
Sydney, NSW

Diploma of Project Management -

Ultimo Tafe
Sydney, NSW

High School Diploma -

Trinity Catholic College
Auburn, NSW

Skills

  • Team building
  • Decision-Making
  • MS Office
  • Multitasking Abilities
  • Planning and Coordination
  • Organisation and Time Management
  • Training and Development
  • Self-Motivated
  • Excellent Communication
  • Analytical and Critical Thinking

Timeline

Sales Development Manager

Ofload
01.2022 - Current

Account Manager

Fairfax Media
03.2017 - 01.2022

National Account Manager

Big Review TV
09.2015 - 03.2017

Crew Member

McDonald's
03.2013 - 01.2015

Warehouse Operations Manager

Powas Pty Ltd
01.2011 - 08.2015

Bachelor of Business -

Western Sydney University

Diploma of Project Management -

Ultimo Tafe

High School Diploma -

Trinity Catholic College

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Sehmus Zenginoglu