Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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SEHRISH NIDA

Ferndale, Perth,WA

Summary

Professional with expertise in content writing and customer service. Proven ability to conduct thorough research and produce high-quality written materials that meet business goals. Consistently recognized for delivering results that enhance customer engagement and satisfaction.

Overview

14
14
years of professional experience

Work History

Internee

National Bank of Pakistan
Haripur, PAKISTAN
07.2025 - 08.2025
  • Assisted in processing customer transactions efficiently and accurately.
  • Conducted research on banking products and services for customer inquiries.
  • Collaborated with team members to ensure compliance with banking regulations.
  • Maintained a clean and organized workspace to facilitate smooth operations.
  • Engaged with customers to gather feedback for improving service quality.
  • Maintained accurate records of all activities performed throughout internship period.
  • Identified needs of customers promptly and efficiently.
  • Analyzed key performance indicators to identify effective strategies.
  • Monitored operations and reviewed records and metrics to understand company performance.

Freelance Content Writer

ONLINE
LAHORE, PAKISTAN
01.2012 - 03.2020
  • Researched topics to create engaging blog posts for diverse audiences.
  • Edited and proofread articles to ensure clarity and correctness.
  • Utilized SEO best practices to enhance online visibility of written content.
  • Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
  • Delivered high-quality, insightful, informative, and entertaining written content while meeting tight deadlines.
  • Brainstormed, researched and contributed content ideas that appealed to target audience.
  • Performed in-depth research into topics to write clear and accurate copy.
  • Created content for websites, blogs and social media accounts to increase visibility and engagement.
  • Completed time-sensitive writing assigned on short notice and consistently met deadlines.
  • Wrote high quality SEO content based around keyword gaps and priorities identified by editor.

Education

MBA - Business Administration

National Institute of Management Sciences
Faisalabad Pakistan
07-2011

Bachelor of Science - Business Administration

Comsats Institute of Information Technology CIIT
Abbotabad, Pakistan
08-2009

Skills

  • Customer service
  • Transaction processing
  • Compliance monitoring
  • Performance analysis
  • Research skills
  • Content creation
  • Time management
  • Effective communication
  • Adaptability

Affiliations

Being a very good student throughout my academic career, I am a very good homemaker as well. As a mother of two beautiful kids, I could not pursue my career in finance and preferred to work from home as a freelance content creator for some period of time. I love doing home chores, especially cleaning and organizing. I am a very good cook, and my family loves my food. Now I am ready to restart my career once again with full zest

I am fully confident that I will be able to balance my work and life in quite good way.

Languages

English
Full Professional
Urdu
Full Professional
Hindko
Full Professional

Accomplishments

  • I have always stood among the top positions whenever it comes to my studies since a very junior level I got the highest grades and was able to get a scholarship for my entire bachelor's studies by maintaining a GPA of 3.9 out of 4
  • I got both the Campus and Chancellor Gold Medals in my Bachelor's in Business Administration, and I also completed my EMBA with distinction

Timeline

Internee

National Bank of Pakistan
07.2025 - 08.2025

Freelance Content Writer

ONLINE
01.2012 - 03.2020

MBA - Business Administration

National Institute of Management Sciences

Bachelor of Science - Business Administration

Comsats Institute of Information Technology CIIT

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SEHRISH NIDA