Ruby Heidrich

Full-time Business Administration and Public Programmings Trainee within the Bundaberg Regional Art Galleries.

As a Trainee:

• Learned new materials, processes, and programs quickly.
• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
• Attended training courses to build understanding of processes, techniques, and industry.
• Supported departmental tasks to increase understanding of industry processes.

As a Public Programmings Officer:

• Designed interactive exhibits, resulting in increased visitor engagement and satisfaction.
• Tailored content to accommodate various age groups and learning styles, promoting inclusivity in programming.
• Promoted accessibility by incorporating multimedia resources into presentations and workshops for individuals with disabilities.
• Organized thematic workshops aligned with current exhibitions or relevant topics in the field.
• Leveraged social media platforms to promote upcoming events effectively reaching wider audiences.
• Boosted program attendance through effective marketing and outreach efforts.
• Coordinated special events such as guest lectures or panel discussions, showcasing subject matter experts within the industry.
• Trained volunteer staff, ensuring consistent delivery of high-quality presentations and workshops.
• Developed partnerships with local organizations, fostering a sense of community involvement and support.
• Evaluated program effectiveness using participant feedback, leading to continuous improvement initiatives.
• Collaborated with cross-functional teams to create diverse and inclusive programming opportunities.
• Facilitated communication between clients and other service providers.
• Participated in meetings with stakeholders to discuss program objectives and strategies.
• Curated interactive exhibitions for the community with the Gallery spaces.
• Lead creative workshops for all age groups. Including all preparation such as example artworks, workshop marketing, catering, associated paperwork and the workshop delivery.
• Lead Gallery tours providing visitors with accurate information and history of the artworks.
• Blue Card Qualified.

As an Administration Assistant:

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
• Maintained accurate financial records by processing invoices, expense reports, and budgets in a timely manner.
• Developed positive relationships with clients through effective communication and prompt resolution of any issues or concerns.

General Tasks within the Art Gallery

• Streamlined inventory management for improved organization and accessibility of artworks in storage.
• Maintained a clean and inviting gallery environment through regular cleaning tasks and careful arrangement of artworks.
• Assisted with the successful planning and execution of various art events, including exhibitions, lectures, and workshops.
• Moved and handled various types of artwork with exceptional care, following all industry standard requirements.
• Collaborated with the installation team to successfully renovate the gallery spaces and to install and light the artworks.
• Helped increase online presence by managing social media accounts, composing engaging content showcasing gallery exhibits.

Casual Deli Assistant

• Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
• Greeted customers at counter to fulfill requests and answer questions.
• Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
• Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
• Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations.
• Created appealing food arrangements for party trays and specialized orders.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.