Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sejal Lalwani

Doncaster,Victoria

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Venue Manager

Crocs
Melbourne, VIC
05.2023 - 12.2023
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Scheduled maintenance activities for the facility to maintain its condition and appearance.
  • Provided training sessions for staff members on topics such as customer service techniques or safety protocols.

Sales Associate

Michael Kors
Melbourne, VIC
03.2021 - 04.2023
  • Greeted customers and provided exceptional customer service.
  • Built relationships with customers to encourage repeat business.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained up-to-date knowledge of store merchandise and policies.

Manager

Mcdonald's
Melbourne, VIC
05.2021 - 02.2023
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Ensured compliance with all applicable laws, regulations, industry standards.

Receptionist/Front Desk Coordinator

Time to Save
Melbourne, VIC
02.2020 - 12.2020
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Processed payments and updated accounts to reflect balance changes.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

Education

Diploma in Hospitality -

Barkly International College
Melbourne, VIC
04-2023

Skills

  • Relationship Building
  • Flexible Schedule
  • Safety Codes
  • Staff Management
  • Effective Customer Communication
  • Technical Support
  • Office Management

Timeline

Venue Manager

Crocs
05.2023 - 12.2023

Manager

Mcdonald's
05.2021 - 02.2023

Sales Associate

Michael Kors
03.2021 - 04.2023

Receptionist/Front Desk Coordinator

Time to Save
02.2020 - 12.2020

Diploma in Hospitality -

Barkly International College

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Sejal Lalwani