Sejal Raval
Truganina,Vic
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Self-employment
B & S Services
07.2021 - Current
- Review financial statements every month to assess the financial health of the organization
- Resolve conflicts between employees promptly.
- Assist with day-to-day operations, working efficiently and productively with all team members.
- Managed 30 incoming calls,emails and fixes per day from customers.
- Demonstrate strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Office Adminisrator
Saluja Family Trust
03.2021 - 07.2021
- Trained new administrative personnel in office procedures to ensure a smooth transition into their roles.
- Supported business operations by performing administrative tasks such as filing documents, managing office supplies, and updating records as needed.
- Provided backup support for other administrative roles as needed during peak times or employee absences to maintain smooth operation of the office.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
Stay at Home Mum
Family
03.2017 - 03.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Warehouse Assistant
Light Sounds
01.2016 - 03.2017
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Laundry Assistant
Excel Requirement (Spotless)
03.2015 - 01.2016
- Contributed to a positive workplace atmosphere through effective communication with coworkers and management staff alike.
- Coordinated pickups and deliveries of laundry items as needed, ensuring punctuality every step of the way.
- Oversaw timely maintenance of laundry equipment to prevent malfunctions or downtime that could affect productivity levels.
- Operated various types of laundry equipment, including washers, dryers, and pressing machines, to ensure optimal results for each load.
- Ensured consistent quality control by inspecting all laundered items for cleanliness and damage before returning them to customers.
- Managed billing transactions efficiently while maintaining accurate financial records for the business.
Cleaner
Glad group
06.2013 - 03.2015
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Cleaner
Hysense Cleaning
10.2010 - 06.2013
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
Personal Assistant
Afea Agency, Goondee Nursing Home
01.2009 - 02.2013
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
Education
Cert lll in commercial cookery -
01.2020
Cert lll in aged care (As AIN) -
01.2011
Diploma in multimedia & DTP -
01.2005
Diploma in software programming -
01.2004
Bachelor of commerce - Commerce
S P University
India, Gujarat01.2003
Skills
- Excellent interpersonal & Communication skills
- Effective time management skills
- Commitment to safety at the workplace
- Be able to work in a team & independently
- Ability to work under pressure
- Ability to multitask
- Willing to assist others if required
- Passion to learn new approaches and techniques
- Computer Skills
- Problem-Solving
- Customer Service
Personal Qualifications
- 2003, Bachelor of commerce
- 2004, Diploma in software programming
- 2005, Diploma in multimedia & DTP
- 2011, Cert lll in aged care (As AIN)
- 2020, Cert lll in commercial cookery
References
Reference will provide upon request.
Timeline
Self-employment
B & S Services
07.2021 - Current
Office Adminisrator
Saluja Family Trust
03.2021 - 07.2021
Stay at Home Mum
Family
03.2017 - 03.2021
Warehouse Assistant
Light Sounds
01.2016 - 03.2017
Laundry Assistant
Excel Requirement (Spotless)
03.2015 - 01.2016
Cleaner
Glad group
06.2013 - 03.2015
Cleaner
Hysense Cleaning
10.2010 - 06.2013
Personal Assistant
Afea Agency, Goondee Nursing Home
01.2009 - 02.2013
Cert lll in commercial cookery -
Cert lll in aged care (As AIN) -
Diploma in multimedia & DTP -
Diploma in software programming -
Bachelor of commerce - Commerce
S P University
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