Summary
Overview
Work History
Education
Skills
Timeline
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Selafina Pouhila

Melbourne,VIC

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

3
3
years of professional experience

Work History

Rental Agent Operation

Sixt
Derrimut, VIC
03.2024 - Current
  • Greeted customers and provided excellent customer service.
  • Provided detailed explanation of rental policies and procedures to customers.
  • Maintained records of vehicle availability, condition, maintenance and repair history.

Overnight Manager

McDonald's
06.2021 - 03.2024
  • Assisted in achieving sales targets through proactive inventory management and merchandising strategies.
  • Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
  • Ensured a safe working environment by conducting regular safety audits and addressing potential hazards promptly.

Pick pack Employee

Axima
Melbourne, VIC
07.2023 - 01.2024


  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Skills

  • Independent And quick learner
  • Organization and Time Management
  • Strong leadership
  • Customer Engagement
  • Customer Service: 2 years
  • Microsoft Office: 1 Year
  • Management: 3 Years

Timeline

Rental Agent Operation

Sixt
03.2024 - Current

Pick pack Employee

Axima
07.2023 - 01.2024

Overnight Manager

McDonald's
06.2021 - 03.2024

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Selafina Pouhila