Selafina Pouhila
Melbourne,VIC
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
3
3
years of professional experience
Work History
Rental Agent Operation
Sixt
Derrimut, VIC
2024.03 - Current
- Greeted customers and provided excellent customer service.
- Provided detailed explanation of rental policies and procedures to customers.
- Maintained records of vehicle availability, condition, maintenance and repair history.
Overnight Manager
McDonald's
2021.06 - 2024.03
- Assisted in achieving sales targets through proactive inventory management and merchandising strategies.
- Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
- Ensured a safe working environment by conducting regular safety audits and addressing potential hazards promptly.
Pick pack Employee
Axima
Melbourne, VIC
2023.07 - 2024.01
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Skills
- Independent And quick learner
- Organization and Time Management
- Strong leadership
- Customer Engagement
- Customer Service: 2 years
- Microsoft Office: 1 Year
- Management: 3 Years
Timeline
Rental Agent Operation
Sixt
2024.03 - Current
Pick pack Employee
Axima
2023.07 - 2024.01
Overnight Manager
McDonald's
2021.06 - 2024.03