Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Selena Rendek

Myrtleford,VIC

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Waitress

Bastoni Pizzeria
02.2023 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined dining experience for guests by efficiently managing food orders and delivering meals promptly.
  • Maximized table turnover rate with timely seating of new customers and effective coordination with the kitchen staff.
  • Maintained a clean and organized dining area, ensuring a comfortable atmosphere for all patrons.
  • Handled high-pressure situations gracefully, addressing customer concerns professionally and promptly.
  • Collaborated closely with other team members to provide seamless service during busy shifts.
  • Reduced errors in order processing by double-checking each ticket before submitting it to the kitchen staff.
  • Adhered to strict hygiene standards when handling food items and setting tables according to restaurant guidelines.
  • Cultivated warm relationships with regular customers.
  • Completed credit payments via card processing systems.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Waitress/Kitchen Staff Member

The Buffalo Hotel
09.2022 - 01.2023
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and maintained work areas, equipment and utensils.

Education

High School Diploma -

Myrtleford P-12 College
Myrtleford
12.2023

Skills

  • Safe Food Handling
  • Customer Service
  • Accurate Money Handling
  • Greeting Guests
  • Table Setting Knowledge
  • Ordering Procedures
  • Order Taking
  • Cash Handling
  • Seating Arrangements
  • Tableside Service
  • Complaint Resolution
  • Payment Processing

References

Volunteer at Myrt Op Shop

2023-Current

Owner/Manager Dee VanRoevan

0403 391 361

Timeline

Waitress

Bastoni Pizzeria
02.2023 - Current

Waitress/Kitchen Staff Member

The Buffalo Hotel
09.2022 - 01.2023

High School Diploma -

Myrtleford P-12 College

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Selena Rendek