
Dynamic professional with a proven track record in problem-solving and creativity, demonstrated at LedPRO Lighting Solutions by advancing from assembly line creation to department manager. Skilled in teamwork and critical thinking, I excel in optimizing processes and enhancing customer satisfaction, significantly contributing to positive outcomes and operational efficiency.
I was responsible for the creation of LED lights on the assembly line and detailed definition.
Subsequently, I took care of checking the products for shipping, later becoming department manager
I worked covering early morning shifts preparing breakfasts, cappuccinos, coffees, infusions and smoothies. In the evening I prepared the drinks for the aperitif and also cooked some appetizers
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Problem solving
Creativity
Time management
Lateral thinking
Decision-making ability
Teamwork
kite surfing
volunteering
reading novels