Summary
Overview
Work History
Skills
Timeline
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Selenna Wighton

Gold Coast,QLD

Summary

Enthusiastic and customer-focused professional with proven experience as a Jewellery Sales Associate and an all-rounder in the hospitality industry. Skilled in delivering high-end customer service, driving sales through strong product knowledge, and creating memorable guest experiences. Holds a current RSA (Responsible Service of Alcohol), with hands-on experience serving in licensed venues and confidently handling beverage service. Known for a strong eye for detail, excellent communication skills, and the ability to thrive in fast-paced, team-oriented environments. Adept at using point-of-sale systems, managing inventory, supporting visual merchandising, and multitasking across front and back-of-house duties. Passionate about building rapport with clients and maintaining brand reputation through professionalism and care.

Overview

5
5
years of professional experience

Work History

Jewelry Sales Associate

Debra Jewellers
02.2018 - 05.2023
  • Assisted customers in selecting jewelry to enhance their personal style.
  • Maintained knowledge of current trends to provide informed recommendations.
  • Demonstrated product features and benefits to promote customer engagement.
  • Enhanced store reputation through effective communication and relationship-building with clients.
  • Managed inventory levels, performing regular audits to maintain stock accuracy and availability.
  • Advised clients on jewelry selection, ensuring alignment with personal style and preferences.

All Rounder Hospitability

Kookoo Teppanykai
05.2021 - 11.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Adhered to safety and sanitation regulations, maintaining a healthy environment for both staff and customers.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Trained new wait staff on menu items, service standards, and operational procedures.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Skills

  • Cash register operation
  • Safety and cleanliness standards
  • Cash handling
  • Multitasking Abilities
  • Adaptability and flexibility
  • Exceptional customer service

Timeline

All Rounder Hospitability

Kookoo Teppanykai
05.2021 - 11.2021

Jewelry Sales Associate

Debra Jewellers
02.2018 - 05.2023
Selenna Wighton