Selim Benel
Darlinghurst
Summary
With over 10 years of experience in hospitality, I most recently served as Retail Supervisor at Loulou Bakery, one of Sydney’s most acclaimed French bakeries.
In this role, I oversaw daily operations, led a high-performing team, and ensured an exceptional customer experience within a premium retail environment.
I bring strong leadership, operational expertise, and a service-driven mindset, ready to contribute to a new professional challenge.
Fully authorised to work in Australia.
Overview
4
4
years of professional experience
Work History
Retail Supervisor
Loulou Bakery
04.2024 - 05.2025
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Coordinated merchandising displays, signage and sales enablement.
- Led daily retail operations, including team supervision, training, and motivation.
- Managed store procedures: opening/closing, cash handling, inventory control, and product display.
- Monitored sales KPIs and implemented strategies to reach monthly targets.
- Acted as a liaison between the retail team, kitchen, and upper management to ensure seamless customer service.
- Handled staff scheduling and adjusted team structure according to business needs.
- Resolved customer complaints efficiently and professionally.
- Maintained high standards of hygiene, store presentation, and customer experience in line with Etymon Group’s expectations.
Assistant Manager
Omeio artisanal deli
05.2023 - 03.2024
- Managing daily operations to ensure the smooth functioning of the deli.
- Managing a team of staff members, including hiring, training, and scheduling.
- Developing and implementing strategies to increase sales and customer satisfaction.
- Maintaining inventory levels and ordering supplies as needed.
- Handling customer inquiries, complaints, and feedback effectively.
- Creating and maintaining a positive work environment to foster team morale and productivity.
Assistant Manager
Bayswater Boutique Lodge
09.2022 - 03.2023
- Managing staff
- Ensuring high-quality customer service
- Managing operations
- Developing and implementing marketing strategies
- Maintaining financial records
- Ensuring compliance with regulations
Assistant manager
La Vie and Belle Bakery
10.2021 - 09.2022
- Managing staff
- Overseeing the production and distribution of bakery products
- Maintaining high-quality products and customer service
- Managing bakery operation and contributing to the business development of the company.
- Monitoring and maintaining financial records, ensuring compliance with regulations.
Education
Advanced Diploma - Customer Relation, Management and Negotiation
Guillaume Apollinaire
Thiais06.2007
Higher school certificate - Business and leadership
Guillaume Apollinaire
Thiais06.2005
Skills
- Strong understanding of financial management and budgeting
- Excellent communication
- Strong leadership and team management skills
- Ability to build and maintain positive relationships with clients and customers
- Food safety & hygiene compliance
- Stock control & inventory management
- Staff training & performance management
- Time management & prioritisation
- Positive and adaptable attitude
Accomplishments
Founder of the French Comedy Club in Sydney, a platform I created to showcase French-speaking comedians and bring the French comedy community together through laughter. I manage the business, organise regular events, and perform stand-up on stage nearly every week.
Languages
English
French
Hobbies and Interests
Soccer - Played for 20 years, Poker - Played for 15 years, Gastronomy - Fine food and wine
Timeline
Retail Supervisor
Loulou Bakery
04.2024 - 05.2025
Assistant Manager
Omeio artisanal deli
05.2023 - 03.2024
Assistant Manager
Bayswater Boutique Lodge
09.2022 - 03.2023
Assistant manager
La Vie and Belle Bakery
10.2021 - 09.2022
Advanced Diploma - Customer Relation, Management and Negotiation
Guillaume Apollinaire
Higher school certificate - Business and leadership
Guillaume Apollinaire
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