Selin Faour

• Managed a caseload of approximately 130 clients providing ongoing support throughout the job search process.
• Developed relationships with potential employers to increase job placement opportunities for clients.
• Organized workshops on topics such as resume writing, interviewing skills, networking and self-marketing techniques.
• Conducted individualized assessments of job seeker's skills, interests and needs to determine suitable job placement opportunities.

Promoted to a Recruitment Consultant role within two months to assist in sourcing/capturing vacancies in which I exceeded expectations and was the highest performer in both roles.

• Answer incoming calls in a professional manner in accordance with prescribed policies and procedures to direct calls to appropriate personnel.
• Maintaining employee lists and other office information, as requested.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Orders and inventories office supplies as needed.
• Processes incoming and outgoing communications e.g, phone, email.
• Promoted excellent service and attention to customers, whether face-to-face or through phone conversations.
• Motivate and encourage team members to communicate more openly and constructively with each other.