Selina Barrueto
Croydon,VIC
Summary
Talented retail supervisor bringing strong sales, service and team leadership abilities. Focused on maximizing team efficiency and daily success by organizing schedules and setting up effective workflows. Manages and monitors associates to quickly spot and correct any concerns. Seeks out opportunities to improve operations and increase efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Retail Supervisor
Super Cheap Auto
10.2021 - Current
- Learning and keeping up to date with new products, learning new computer programs, learning how to deal with difficult situations, responsible for opening and closing the store, and fitting car accessories for customers.
- Researched issues to obtain appropriate answers to customer inquiries.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Evaluated employee performance regularly to provide constructive feedback for continuous improvement.
- Worked well in a team setting, providing support and guidance.
Team Member
Pretzels
10.2021 - 01.2022
- Learned different roles in making and preparing pretzels, prepared pretzels for online food orders, interacted with customers to provide customer service, and knew different types of toppings and vegan options.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Supervisor
Daniel's Donuts
11.2020 - 10.2021
- Worked in a fast-paced environment, made decisions, and dealt with multiple customers in a professional manner
- Followed procedures for safe food preparations, assembly, and presentation
- Maintained high standards of customer service and handled currency and credit transactions.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Waitress
Sofia's
02.2019 - 04.2019
- Interacted with different types of customers and provided excellent customer service in a fast-paced environment.
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
High School Diploma -
Aquinas College
Ringwood, VIC11.2020
Skills
- Store maintenance
- Scheduling and Time-Tracking
- Problem Anticipation and Resolution
- Financial Recordkeeping
- Task Delegation
- Team Building and Motivation
- Staff Coaching and Training
- Multitasking and Prioritizing
Achievements Experience
- 2022: Joined a team for 2 competitions during summer and became team captain
- 2022: Won State 1 Women League
- 2021: Worker of the month Daniels Donuts
- 2019: Won state champions for seniors soccer
- 2019: Played for Nike F.C cup
- 2018: Barista award for Cafe 9 Experience
- 2016: Captain for two seasons
- 2014: Best and fairest 3 seasons in a row
- 2014: Environmental leader primary school
Coaching Experience
Croydon City Arrows, 2017, 2019,
- Good communication skills with both kids and parents.
- Build a positive relationship with the children by having positive attitude.
- Provide motivation by having fun and teach the importance of teamwork.
- Have team goals by providing the team with action plans so the kids can further develop their soccer and social skills.
- Plan weekend games and social activities with both parents and kids.
- High School, 2018, 2020, - Helping school coach with setting up warm ups and explaining the formation to the team
- Teaching some players who never played before basic rules, formation and proper techniques
Mooroolbark Soccer Club, 2020
- Warming up the team while head coach sets up
- Helping demonstrate drills with the coach
- Joined in with drills and games when needed
- Undertake training sessions when coach couldn't or was running late
- Organised some trainings sessions
- Speak with parents and gave out information about game times and locations
Previous Teams
- Croydon City Arrows juniors - 2011-2015
- Croydon City Arrows Senior Women's State 1 - 2016-2018
- Ringwood City Senior women's State 1 - 2019-2021
- Knox City Senior Women State 1 - 2022
- Mooroolbark Soccer Club State 3 - 2023
- Noble Hurricanes VPL - 2024
Attributes
- Reliable: I strive on being consistent and undertaking my part in a business by always attending work/school
- Trustworthy: With experience in retail stores I have gained an understanding on dealing with not only money but handling situations with care
- Responsible: Attend and achieve all task required during closing times and setup times during the morning shift.
- Hard working: Working at Daniels Donuts and at Sofia's has taught me to follow specific orders and procedure to successfully achieve common and business goals.
Personal Information
Date of Birth: 10/18/02
References
- Haylee Campbell, Assistant Manager at Super Cheap Auto - 0421 195 024
- Abby Matthew, Manager at Daniels Donuts - 0406 080 244
Timeline
Retail Supervisor
Super Cheap Auto
10.2021 - Current
Team Member
Pretzels
10.2021 - 01.2022
Supervisor
Daniel's Donuts
11.2020 - 10.2021
Waitress
Sofia's
02.2019 - 04.2019
High School Diploma -
Aquinas College
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