SELINA DO
Sydney,NSW
Summary
Hardworking college student with a motivated and positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Front Desk Staff Member
E-Gaming Resorts Danang
11.2022 - 08.2023
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions.
- Trained new staff members in customer service techniques casino operations.
- Completed administrative tasks.
- Maintained clean and organized front desk areas to uphold polished company image.
Food and Beverage Attendant
Phuc Long Cafe
11.2021 - 09.2022
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Greeted customers and provided menus upon arrival.
- Prepared beverages.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Processed payments and provided receipts to establish proof of transaction.
Education
No Degree - Tourism And Hospitality
International College of Management
Sydney, NSW08.2025
Bachelor of Oriental Studies -
Danang University of Foreign Language Studies
Danang, Vietnam10.2020
Skills
- Administrative Support
- Sales Expertise
- File Management
- Guest Services
- Chinese and English Skills
Languages
Chinese (Mandarin)
Limited Working
Timeline
Front Desk Staff Member
E-Gaming Resorts Danang
11.2022 - 08.2023
Food and Beverage Attendant
Phuc Long Cafe
11.2021 - 09.2022
No Degree - Tourism And Hospitality
International College of Management
Bachelor of Oriental Studies -
Danang University of Foreign Language Studies