Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Selina Mongi

Gold Coast,QLD

Summary

Passionate Personal Trainer successful at motivating clients and achieving results. Expertise in instructing clients on proper lifting techniques, boxing techniques and educating clients on nutritional needs. Experienced in programming and providing one-on-one sessions, buddy sessions and group training classes.

Overview

6
6
years of professional experience

Work History

Personal Trainer and Female Specific Coach

Heartbreak Conditioning
12.2020 - Current
  • Programmed and led group fitness, boxing, kick boxing and mobility classes. Including specialised, private female classes.
  • Trained clients 1:1 in strength training, cardio vascular conditioning, specialised boxing techniques, mobility and nutritional planning to help them achieve desired results.
  • Motivated clients to stay on track with fitness goals through regular testing, positive feedback and building client rappel.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Boosted gym and personal training revenue by promoting additional services and products to clients.
  • Maintained up-to-date knowledge of fitness training methods.
  • Set up and broke down equipment before and after classes.
  • Assisted with marketing and promoting of classes and services.
  • Provided emergency first aid and CPR as needed.
  • Handled administrative duties including processing of sales and gym inductions for new clients.

Senior Retail Assistant

Under Armour
11.2021 - Current
  • Enhanced customer satisfaction by providing exceptional service and personalized assistance.
  • Increased sales by effectively promoting products and helping customers make informed decisions.
  • Collaborated with the store manager to create visually appealing merchandise displays, attracting customer attention and driving sales.
  • Resolved customer complaints professionally, maintaining high levels of satisfaction and loyalty.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained newly hired sales team in upselling techniques.
  • Participated in on-going product knowledge training.

Personal Trainer / Boxing Coach

UBX
02.2023 - 07.2023
  • Fostered a positive workout environment with upbeat energy and professional demeanor.
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Adapted classes to meet needs of participants with varying fitness levels.
  • Set up and broke down equipment before and after classes.
  • Assisted with marketing and promoting of classes and services.
  • Coached clients 1:1 in specialised boxing techniques.

Salon Manager / Senior Beauty Therapist

Revolution MBL
02.2018 - 01.2020
  • Grew customer numbers and boosted loyalty through providing outstanding service and treatments.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Maintained general appointment calendar and set shift schedules.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Stayed current with industry trends by attending workshops, partaking in regular ongoing training – applying new knowledge to enhance services offered at the salon.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.

Education

Certificate III & IV in Fitness -

Human Performance Centre
Gold Coast, QLD
12.2020

Diploma of Beauty Therapy -

TAFE QLD
Gold Coast
12.2017

Skills

  • Great Communicator
  • Initiative and Self Management
  • Superior Work Ethic
  • Multitasking Capabilities
  • Friendly and Adaptable
  • Customer Service Excellence
  • Fit and Healthy
  • Positive Attitude

References

Callum Garwood 

Under Armour Store Manager

5575 2093


Cole Smith

Owner Heartbreak Conditioning

cole@heartbreakconditioning.com or 0403713460


Edward Hayward

Teacher @ Human Performance Centre

edward@h-p-c.com.au 55260183

Timeline

Personal Trainer / Boxing Coach

UBX
02.2023 - 07.2023

Senior Retail Assistant

Under Armour
11.2021 - Current

Personal Trainer and Female Specific Coach

Heartbreak Conditioning
12.2020 - Current

Salon Manager / Senior Beauty Therapist

Revolution MBL
02.2018 - 01.2020

Certificate III & IV in Fitness -

Human Performance Centre

Diploma of Beauty Therapy -

TAFE QLD

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Selina Mongi