Microsoft Office
Selina Ross
Nothing in life is to be feared. It is only to be understood.
Marie Curie
Summary
Dedicated and compassionate with proven ability to provide client care in fast-paced environment. Calm and level-headed when handling high-stress situations. Uses strong communication skills and humour to develop professional relationships with patients and families.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Production Worker
EP Foods
10.2022 - Current
- As a member of a team in a fast-paced food manufacturing setting, I was responsible for operating production or packaging machines, upholding the companies' high standards of quality by adhering to established protocols and finishing hourly checks, as well as troubleshooting and fault identification
- Autonomously operating food processing equipment while maintaining teamwork; ensuring product quality by quality testing and close attention to detail; accurately, neatly, and consistently completing paperwork during each shift; troubleshooting and addressing issues; General food processing and packing; routine maintenance and cleaning of manufacturing facilities and equipment.
Agency worker
AWX
07.2021 - 10.2022
- Working within multiple production and warehousing factories across Sunshine Coast
- Duties include but not limited to: running a production line (food), maintaining a safe and clean working environment, working autonomously as a team, picking and packing orders, working in both hot and cold climates etc.
Food Production Worker
Fenn Foods
10.2021 - 09.2022
- Working in a fast-paced food manufacturing environment you will be part of a team responsible for operating either packaging or production machines, maintaining our high-quality standards by following set procedures and completing hourly checks, this role will also be responsible for troubleshooting and fault identification
- Independently operating food processing machinery whilst still acting as part of a team; Ensuring product quality through attention to detail and quality testing; Completing paperwork accurately, neatly, and consistently throughout every shift; Troubleshooting and problem solving; General and periodical plant and equipment cleaning; General food processing and packaging.
Intern Counsellor/ USC Counselling and Wellbeing Clinic
University of the Sunshine Coast
02.2021 - 06.2021
- Providing the community and wider Sunshine Coast region with psychological and emotional wellbeing services
- Working with a range of ages and cultures using therapeutic techniques and approaches to assist in enhancing the wellbeing of clients.
- Conducted client consultations and collaborated with other agency professionals to discuss courses of treatment.
- Counselled clients to help understand and overcome personal, social and behavioural problems.
- Maintained up-to-date clinical documentation via electronic recordkeeping systems.
- Applied variety of psychological methods and techniques in screening, assessment and evaluation of clients.
Personal Assistant/ Estia Health
Estia Health
10.2020 - 05.2021
- Providing assistance, support and direct care to residents in a residential facility
- Including emotional, social and physical support with duties such as feeding, bathing, dressing and recording vital signs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimise treatment planning and care delivery.
- Documented care actions by completing records and logs in medical software system.
Personal Assistant/ Blue Care
Blue Care
10.2016 - 10.2020
- Providing assistance, support and direct care to residents in a residential facility
- Including emotional, social and physical support with duties such as feeding, bathing, dressing and recording vital signs.
Intern Family Support Worker/ Integrated Family and Youth Services
IFYS
02.2020 - 06.2020
- Advocacy for service users and facilitating educational group sessions for young parents
- Part of a multidisciplinary team providing emotional and social support to service users.
- Promoted community integration by providing extensive physical, emotional and social support.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
- Documented data and completed accurate updates to case records.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
Education
Bachelor of Counselling (USC) Minor in Human Resources -
09.2022
- Professional Development Studies: Human Resource Management
- Professional Development Studies: Clinical Supervision
Diploma of Counselling - undefined
01.2015
Certificate III in Aged Care - undefined
01.2009
High school Diploma - undefined
01.2004
M.D. - Ageing And Health
07.2023 - Current
Skills
- Interpersonal communication/ Excellent written and verbal communication skills
- Pick and Packing
- Working with clients from diverse backgrounds and behaviours
- Excellent time management within busy environments and stressful situations
- Ability to work well within team environments
- Advance Microsoft office skills
- Working on a production line
- Food Processing
- Knowledge of HCAPP
- Working and building meaningful relationships
- Quality Assurance
- Machine Operation
- Compassionate Care
- Geriatric Care
- Care Planning
References
UPON REQUEST
Certification
- LPC - Licensed Professional Counselor
- Geriatric Care Training
- Palliative Care Training
- CPR Training
Accomplishments
- Supervised team of 5 staff members.
- Collaborated with team of 10 in the development of Homeless Outreach programs on the SUnshine Coast.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Charles Stuart University - M.D., Ageing And Health
07.2023 - Current
Production Worker - EP Foods
10.2022 - Current
Food Production Worker - Fenn Foods
10.2021 - 09.2022
Agency worker - AWX
07.2021 - 10.2022
Intern Counsellor/ USC Counselling and Wellbeing Clinic - University of the Sunshine Coast
02.2021 - 06.2021
Personal Assistant/ Estia Health - Estia Health
10.2020 - 05.2021
Intern Family Support Worker/ Integrated Family and Youth Services - IFYS
02.2020 - 06.2020
Personal Assistant/ Blue Care - Blue Care
10.2016 - 10.2020
Jigsaw Training Group - Diploma of Counselling,
Bremer Tafe College - Certificate III in Aged Care,
Bremer State High school - High school Diploma,
University of The Sunshine Coast - Bachelor of Counselling (USC) Minor in Human Resources,
Work Preference
Work Type
Full TimeLocation Preference
HybridOn-SiteImportant To Me
Career advancementCompany CultureFlexible work hoursPersonal development programsPaid sick leaveHealthcare benefitsSoftware
Languages
English
Bilingual or Proficient (C2)
Interests
Reading books (Fantasy/Sci-Fi)
Writing poetry and short stories (Currently writing a novel)
Fitness (weightlifting and swimming)
Learning and professional development