SELINA XIE
Gladesville
Summary
With over five years of experience in hospitality, I have developed strong communication skills and the ability to build rapport with diverse individuals in fast-paced environments. I bring strong communication skills, a genuine interest in customer engagement, and a proven ability to build rapport with diverse clients. Passionate about delivering exceptional results and support to customers in finding the right solutions to meet their needs.
Overview
8
8
years of professional experience
Work History
All Rounder
Pottery Green Bakers Gordon
- Current
- Built strong relationships with customers by understanding their needs and providing personalised service.
- Supported team operations in a high pressure environment, demonstrating flexibility and strong organisational skills.
Piano Coaching
01.2020 - 01.2022
- Delivered tailored one-on-one coaching, fostering trust and confidence in children through patient and compassionate teaching.
- Supported students in developing their skills, emphasising encouragement and positive reinforcement.
Team Leader and Supervisor
KFC
01.2018 - 01.2022
- Provided mentorship and training to new team members, fostering a supportive and inclusive workplace environment.
- Adapted to team members' individual needs to enhance their confidence and skills, showcasing empathy and leadership.
- Managed customer concerns with patience and effective communication, ensuring positive resolutions.
Education
Bachelor of Psychology -
Macquarie University
06.2025
High School -
Willoughby Girls High School
01.2021
Skills
- Excellent customer service
- Great team work and problem solving
- Conflict resolution
- Adaptability in fast paced environments
- Strong communication and interpersonal skills
- Empathy
Timeline
Piano Coaching
01.2020 - 01.2022
Team Leader and Supervisor
KFC
01.2018 - 01.2022
All Rounder
Pottery Green Bakers Gordon
- Current
Bachelor of Psychology -
Macquarie University
High School -
Willoughby Girls High School
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