Selvin Naidu
Aintree,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Self-motivated Peer Mentor delivering program initiatives focused on increasing visibility and community involvement. Committed to providing support for issues related to social, academic, financial and general well-being. Excellent communication and relationship-building skills. Trustworthy Youth Leader with experience guiding programs and interactions with young adults and teenagers. Expert at creating fun and welcoming environments to attract and maintain interest among participants. Accomplished at boosting youth program participation through proven methods and unique ideas as well as engaging activities.
Overview
13
13
years of professional experience
Work History
Youth Justice Officer
Department of Justice and Community Safety
Melbourne, VIC
02.2023 - Current
- Developed and implemented activities that promote positive behavior in youth.
- Facilitated group discussions to help youth resolve conflicts peacefully.
- Organized and coordinated meetings between senior management and other departments across the organization.
- Peer Support
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Developed treatment plans in collaboration with clients to assist them in achieving their goals.
- Educated clients about the impact of stress, substance abuse and other lifestyle choices on their overall wellbeing.
- Maintained accurate records of client progress, therapeutic interventions and outcomes.
- Collaborated with community organizations to provide resources that support client needs.
Finance & Insurance Business Manager
Hopper Motor Group
Melbourne, VIC
03.2022 - 10.2022
- Consumer and Commercial Loans, Insurance, Compliance - AML, KYC, CDD, EDD
Business Development Consultant
Chatham Homes
Point Cook, VIC
11.2018 - 03.2022
- Establish sales targets; aligning marketing campaigns and sales funnel development to meet KPIs, Conduct sale seminars and presentations, Drive paid acquisition, social media branding, and content marketing efforts across digital channels, Meet with clients to review requirements, budgets, and preferences, Oversee property acquisition activities; coordinating buyers and sellers through the sale process, Educate clients on the buying and selling process to increase customer satisfaction and buy-in, Review current market conditions, legal requirements, pricing, and mortgages with clients, Collaborate with mortgage companies to review loan and mortgage options
Marine Insurance Underwriter
CHUBB
Melbourne, VIC
05.2021 - 11.2021
- Evaluate insurance applications while reviewing new lines, renewals, and endorsements, Make recommendations for acceptance or declination on risks that exceed authority, Assist manager in providing input on underwriting results, profit analysis, market environment, and competitor analysis for ad hoc reports and projects, Maintain awareness of claims activity with assigned book; communicate with relevant stakeholders, Identify opportunities for improvement in the renewal process, and implement approved changes, Drive producer relationship management, addressing queries and resolving arising issues, Update stakeholders on market and producers' challenges and conditions
Business Development Specialist
National Transport Insurance
Melbourne, VIC
02.2020 - 05.2021
- Leading the development of proposals and presentations for new businesses with a focus on implementing rigorous risk management approaches while underwriting new policies, Liaising with underwriters to negotiate terms for specialist and high-end domestic risks, Streamlining the client renewal process with underwriters, Brokers, BDMs, and clients, Working with management to respond to changing market conditions and risk tolerances, Serving as an SME in preparation of RFQ responses, Conducting business value analyses; and negotiating prices for proactive bids and proposals
Financial Crime Analyst
National Australia Bank
Melbourne, VIC
10.2017 - 11.2018
- Created detailed reports of findings for law enforcement personnel.
- Collaborated with police officers to provide intelligence-led policing strategies.
- Maintained organized records of investigations and case files.
- Identified potential suspects based on evidence analysis.
- Applied geographic information systems technology to analyze data sets related to criminal activities.
- Assisted in developing investigative plans by providing insights into offender behavior and possible motives behind crimes.
- Drafted comprehensive reports on the results of investigations.
- Evaluated the effectiveness of existing crime prevention programs.
- Prepared presentations for law enforcement personnel regarding new technologies or techniques that could be used in investigations.
- Developed links between criminals and crime groups involved in diverse and sustained criminal conduct.
Personal Banker / Financial Advisor
ANZ Banking Group
Melbourne, VIC
11.2013 - 10.2017
- Serviced customer accounts as needed; ensuring their financial needs and requirements were met, Processed teller transactions accurately with minimal errors, Provided clients with actionable market information, financial consultation, and information on credit and loan products, Assisted in training and development of new bank representatives and tellers, Identified needs-based opportunities and made sales referrals to all other areas of the bank, Balanced assigned general ledger accounts and cash drawers, Maintained detailed knowledge of banking procedures, industry regulations, and macro and microeconomic events and trends that potentially impact clients’ banking needs, Ensured compliance with all banking and regulatory document management processes, completing three annual audits with a 100% compliance score
Head Office Customer Service Representative
Kiwi Bank
Wellington, NZ
01.2011 - 01.2013
- Provided customer service and support to resolve customer inquiries and complaints.
- Developed strategies for improving customer service processes and operations.
- Monitored team performance and provided feedback for improvement.
Education
Insurance/Underwriting -
ANZIF
Business Analysis -
Charles Stuart University
Agile Compliance: AML and Fraud -
Kaplan Professional
Real Estate -
Australian School of Business and Law
Certification of Foundational Studies -
Victoria University of Wellington
Skills
- Sales and Business Development
- Business Planning
- Expansion Strategy Design
- Data Analysis
- AML / KYC
- Marketing and Branding
- Client Relationship Management
- Account Management
- Contract Design
- Sales Pipeline Development
- Banking
- Cybercrime
- Fraud Detection
- Fraud Analysis
- Continual Improvement
- Insurance
- Financial Management
- Risk Mitigation
- Managing Risk
- Risk Assessment
- Character Skill Building
- Youth Advocacy
- Youth and Parental Engagement
Websites
Languages
- English
- Fijian-Hindi
Timeline
Youth Justice Officer
Department of Justice and Community Safety
02.2023 - Current
Finance & Insurance Business Manager
Hopper Motor Group
03.2022 - 10.2022
Marine Insurance Underwriter
CHUBB
05.2021 - 11.2021
Business Development Specialist
National Transport Insurance
02.2020 - 05.2021
Business Development Consultant
Chatham Homes
11.2018 - 03.2022
Financial Crime Analyst
National Australia Bank
10.2017 - 11.2018
Personal Banker / Financial Advisor
ANZ Banking Group
11.2013 - 10.2017
Head Office Customer Service Representative
Kiwi Bank
01.2011 - 01.2013
Insurance/Underwriting -
ANZIF
Business Analysis -
Charles Stuart University
Agile Compliance: AML and Fraud -
Kaplan Professional
Real Estate -
Australian School of Business and Law
Certification of Foundational Studies -
Victoria University of Wellington
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