Selwan Djebbouri
Sydney,NSW
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Account Manager
Pinpoint Plumbing Services
01.2021 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Set clear sales goals to identify activities and behaviours to advance the sales process and close deals.
Director
Top Juice
12.2018 - 04.2021
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple workers to increase productivity.
- Assisted with sales and marketing strategies to foster the achievement of revenue goals.
- Monitored expenditures to mitigate the risk of overages.
- Remained composed and highly professional in a fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Established departmental performance goals and provided feedback for underperforming areas.
Education
Bachelor of Science - Health Sciences Major Pharmacology
University of Technology Sydney
Sydney11.2023
Skills
- Issue Resolution
- Acquiring New Customers
- Competitive Product Reviews
- Employee Mentoring
- Staff Management
Timeline
Account Manager
Pinpoint Plumbing Services
01.2021 - Current
Director
Top Juice
12.2018 - 04.2021
Bachelor of Science - Health Sciences Major Pharmacology
University of Technology Sydney
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