Semi Akter
Perth
Summary
Strong communication, problem-solving capabilities with a vision to offer positive and professional attitude to thrive in customer-focused environment.
Overview
1
1
Certification
Work History
Customer Service Representative
Sportswear
11.2025 - Current
Helping customers with product queries and order placement, enabling high quality customer experience.
Staying up-to-date with current promotions and product features to provide exact information to customers.
Collaboration with team members to improve customer experience.
Education
Master of Arts - Islamic Studies
National University
Bangladesh01-2020
Bachelor of Arts - Islamic Studies
National University
Bangladesh01-2018
Skills
- Customer service
- Complaint handling
- Effective listening
- Critical thinking
- Data entry
- Relationship building
Certification
Responsible Service of Alcohol (RSA) - Galaxy Training Australia
Quality Customer Service - Alison
Barista Fundamentals
Languages
English
Bengali
Hindi
Timeline
Customer Service Representative
Sportswear
11.2025 - Current
Master of Arts - Islamic Studies
National University
Bachelor of Arts - Islamic Studies
National University