Senada Mednolucanin
St Clair,Australia
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager
Nike
2022.10 - Current
- Leading and coaching the team (70 staff) including the recruitment, rostering, individual goal setting, performance management and team development through regular performance reviews
- Oversight and implementation of staffing needs of the business including during peak business operational periods (Boxing Day, Black Friday, Members Sales)
- Consulting cross-functionally with retail, human resources, head office to ensure effective in-store operations
- Implementing global and regional programs which bring the brand to life and enhance the Nike experience for consumers in-store
- Administering and overseeing payroll and compliance, scheduling zone coverage and cash management
- Collaborating with Allocations Teams to manage stock levels and ensure replenishment of high-value items for Adelaide based consumers
- Effective management of budget, loss prevention, and inventory control
- Developing and regularly reporting business operations to head office and management stakeholders.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Identified and resolved unauthorized, unsafe, or ineffective practices through regular safety meetings and formal safety representative training
Recruiter
Fuse Recruitment
2022.03 - 2022.07
- Identification of industry specific clients with recruitment needs and fostering long-term recruitment management relationships (cold-calling clients within labour hire space)
- Liaising with clients on regular basis to understand and meet ongoing recruitment requirements in a timely manner
- Managing end-to-end recruitment process including job descriptions (JD), advertising and recruiting, interviewing and onboarding
- Identification of high-calibre candidates for specialist roles in infrastructure industry and connecting them to identified and suitable roles.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
Recruitment Resourcer
Fuse Recruitment
2021.09 - 2022.03
- Maintained strong client focus and meeting their expectations through recruitment which enabled faster progression and promotion
- End to End Recruitment – client meetings, writing job descriptions (JD), advertising and recruiting process management
- Consistently worked to meet targets in high pressure and high expectation environment
- Researched current market and upcoming major Infrastructure projects in South Australia.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
Traffic Controller
Jarrah Constructions
2021.02 - 2021.05
- Setting up, managing, and removing temporary traffic control signs by following Traffic Control Plans working across multiple sites in Sydney including Watsons Bay Navy Base
- Adhering to Safe Work Methods Statement (SWMS) and Work Health and Safety (WHS) guides
- Handled stop/slow bat to ensure safe management of pedestrians and road traffic
- Communicated clearly and constructively with road users and other traffic control personnel using hand signals and two way radios
Online Manager
Kmart Port Adelaide
2008.10 - 2020.10
- Managing the online department in the last 5 years of employment including oversight and adherence to timed targets and training new staff on formal business processes
- Picked and packed online orders for Port Adelaide 'Online Hub' solely based on the number of orders that were processed by the team daily and refreshed stock and sides and unpacked and stocked merchandise
- Implemented efficiency targets and process amendment for order fulfillment to increase order fulfillment levels
- Daily reporting and reviews of efficiency and profit/loss.
- Consistent replenishment of high purchased items as well as packing consumables
Education
Successfully completed year 12 -
Islamic College of South Australia
Adelaide, SA12.2011
Skills
- Strong communication skills (written and verbal)
- Exceptional customer service skills
- Strong interpersonal skills
- Effective time management
- Exceptional analytical and research skills
- Demonstrated ability to work in a team environment
- Strong leaderships and team management
- Operations management
- Planning and implementation
- Employee relations and conflict resolution
- Staff training
- Inventory control
Certification
- White Card
- WZTM
- Recent Police Check
- First Aid + CPR Certificate
- Covid Vaccination Certificate
- Class C Drivers License and reliable car
References
- Josh Nunns – Store Manager, Nike
- Bernadette Bethune, Branch Manager, Fuse Recruitment
- Margaret Spencer, Department Manager, Kmart Port Adelaide
Languages
English
Native or Bilingual
Timeline
Operations Manager
Nike
2022.10 - Current
Recruiter
Fuse Recruitment
2022.03 - 2022.07
Recruitment Resourcer
Fuse Recruitment
2021.09 - 2022.03
Traffic Controller
Jarrah Constructions
2021.02 - 2021.05
Online Manager
Kmart Port Adelaide
2008.10 - 2020.10
Successfully completed year 12 -
Islamic College of South Australia
- White Card
- WZTM
- Recent Police Check
- First Aid + CPR Certificate
- Covid Vaccination Certificate
- Class C Drivers License and reliable car
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