Summary
Overview
Work History
Education
Skills
References
Availabilities
Timeline
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Senae Gordon

Summary

Experienced retail worker with a strong history of providing top-notch customer service and ensuring seamless operations. Recognized for reliability and ability to thrive in fast-paced settings. Skilled in cash management, engaging with customers, and resolving issues efficiently to drive successful outcomes.

Overview

3
3
years of professional experience

Work History

Cashier/bakery

Farmer Jacks
02.2024 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and promotions to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area for optimal workflow.
  • Trained new cashiers on register operations and customer service protocols.
  • Collaborated with team members to improve checkout speed and accuracy during peak hours.
  • Worked flexible schedule and extra shifts to meet business needs.

McDonald's Crew Member

McDonald's O'Connor
05.2022 - 02.2024


  • Trained new crew members on operational procedures and customer service standards.
  • Maintained cleanliness and organization of dining area, ensuring compliance with health regulations.
  • Prepared and assembled menu items efficiently during peak hours to meet customer demand.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.

Wood-chop Café

Perth Royal Show
09.2022 - 10.2022
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Completed Year 12 -

Fremantle College
Beaconsfield, WA
10.2024

Skills

  • Customer service
  • Patience and empathy
  • Work ethic and integrity
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Professionalism and courtesy
  • Order taking
  • Refunds and exchanges
  • Merchandise restocking
  • Staff training

References

Mary Santiago- 0420 880 648

Cynthia Hood- 0474 804 591

Diane Hunter- 0412 754 195

Availabilities

5am-11pm Monday-Sunday

Timeline

Cashier/bakery

Farmer Jacks
02.2024 - Current

Wood-chop Café

Perth Royal Show
09.2022 - 10.2022

McDonald's Crew Member

McDonald's O'Connor
05.2022 - 02.2024

Completed Year 12 -

Fremantle College

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Senae Gordon