Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
SENEM LEMANIS

SENEM LEMANIS

Blairgowrie,Vic

Summary

I am a dedicated property management professional who has worked in a variety of environments enabling a wide set of skills to be utilized to support any number of professional settings. Timely focus on meeting internal and external customer expectations in addition to proactive communication ensures I am a valuable member of the team. I recently moved down from Melbourne with my family, in March 2022 and reside in Blairgowrie. Motivated Real Estate Agent dedicated to giving clients first-class professional service and honest advice. Personable and ethical professional with 23 years of comprehensive experience in the Real Estate Industry. High-achieving Real Estate Agent successful at developing and executing targeted business initiatives to drive customer growth, achieve sales objectives and enhance bottom-line profits. Results-oriented and friendly individual with expertise in tenant relations and lead development. Reliable and driven with strong time management and prioritization abilities.

Overview

25
25
years of professional experience

Work History

Sales Executive

Marshall White Sorrento
Sorrento, Victoria
10.2023 - 02.2024
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Conducted open homes Saturday, Sunday and midweek
  • Face to face interaction with clients.
  • Identified new potential markets and developed plans for targeting them.
  • Attended industry events to build relationships with key contacts in the field.
  • Utilized CRM software to track leads and manage accounts throughout the sales cycle.
  • Generated reports summarizing sales performance metrics and presented findings to management team.
  • Monitored feedback from customers regarding product quality and suggested improvements accordingly.
  • Initiated contact with prospects via email campaigns or cold calls in order to generate leads.
  • Responded promptly to inquiries from potential customers about product features or pricing plans.
  • Sourced new sales opportunities through inbound lead follow-up.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Contacted existing customers or clients to gather testimonials and evidence to support sales proposals.
  • Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.

SENIOR PROPERTY MANAGER

JAS Stephens
Yarraville, Victoria
01.2020 - 01.2021
  • My role with JAS Stephens focused on managing properties on a day to day
  • Key to the role was maintaining a high degree of attention to detail and practicing good communication skills, as through COVID owners required communication always as it was a difficult time to comprehend changes within the law and the losses that were incurred
  • Duties included: Maintaining a portfolio of 190 properties Carrying out daily inspections of all common parts of the building and addressing any issues that arise Managing service and maintenance contracts Managing prospective customers, from sign up through to the execution of tenancy agreements Managing rent reviews and lease renewals Converting viewings into tenancies and negotiating the best possible rental terms in line within the established targets Completing all necessary paperwork and documentation
  • Resolved tenant complaints in a timely manner.
  • Handled rent collections from tenants on a monthly basis and kept accurate records of payments received.
  • Developed and implemented policies, procedures and systems to ensure efficient management of properties.
  • Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.

SENIOR PROPERTY MANAGER

RAYWHITE YARRAVILLE
Yarraville, Victoria
01.2019 - 01.2020
  • My role with Ray white Yarraville- focused on managing properties on a day to day
  • Key to the role was maintaining a high degree of attention to detail and practicing good communication skills
  • Duties included: Maintaining a portfolio of 130 properties Carrying out daily inspections of all common parts of the building and addressing any issues that arise Managing service and maintenance contracts Managing prospective customers, from sign up through to the execution of tenancy agreements Managing rent reviews and lease renewals
  • Negotiated contracts with vendors for the maintenance of properties.
  • The position was a contracted position, was offered a permanent role, however was offered a role else where locally.

DEPARTMENT HEAD

McGrath | South Yarra
01.2017 - 01.2019
  • My role with McGrath focused on overseeing the day-to-day operations of a portfolio of multi-properties
  • Key to the role was maintaining a strong work ethic and acting with a sense of urgency and purpose, balanced with strategic and day-to-day operational intent
  • Some of my duties included implementing, monitoring and supervising all programs, budgets, contracts, contracted services, and staff related to the sale, rental property management and maintenance operations
  • Duties include: Overseeing administration, management, contract compliance and maintenance of all company-owned developments and other properties Conducting reviews, studies, and evaluations of management operations and standards, including development of new concepts for improvement of departmental performance Drafting and recommending necessary local policies and procedures to improve and keep current the Authority’s management operations Managing the operational and fiscal activities of the department to include staffing levels, budgets and financial goals Recruiting, managing, developing and evaluating staff by providing timely mentoring, training and performance management Developing, implementing and monitoring preventative maintenance and capital improvement plans for all properties under the management Directing staff in preparing for reviews by regulatory agencies, lenders and investors and attending in preparation for these inspections Supervising Property Management staff and reviewing/monitoring their performance for professional conduct with tenants, other staff consistently within the company policy

SENIOR PROPERTY MANAGER

Castran Gilbert
01.2015 - 01.2017
  • My role with Castran Gilbert focused on managing multiple site operations and supervision of maintenance of the physical properties
  • Key to the role was maintaining a high degree of attention to detail and practicing good communication skills
  • Duties included: Maintaining a portfolio of 270 properties Carrying out daily inspections of all common parts of the building and addressing any issues that arise Managing service and maintenance contracts Managing prospective customers, from sign up through to the execution of tenancy agreements Managing rent reviews and lease renewals Converting viewings into tenancies and negotiating the best possible rental terms in line within the established targets Completing all necessary paperwork and documentation

SENIOR PROPERTY MANAGER

Hodges South Yarra
01.2013 - 01.2015
  • My role with Hodges Real Estate, focused on providing the overall property management duties for the company's portfolio
  • Key to the role was maintaining a flexible approach and being detailed oriented while working in a dynamic environment with constantly changing priorities
  • Duties included: Maintaining a portfolio of 220 properties Carrying out daily inspections of all common parts of the building and addressing any issues that arise Managing service and maintenance contracts Managing prospective customers, from sign up through to the execution of tenancy agreements Managing rent reviews and lease renewals Converting viewings into tenancies and negotiating the best possible rental terms in line within the established targets Completing all necessary paperwork and documentation

BDM

Hocking Stuart – Albert Park
01.2009 - 01.2013
  • My role with Hocking Stuart was focused on, providing oversight to a wide variety of listing appointments, time management, conducting OFIS on newly appointed listings
  • Key to the role was practicing effective communication and organisational skills
  • Duties included: Meeting KPI targets Listing property’s and attending to also sale appraisals to gain business Updating and maintaining database Reporting statistics for gained managements and loss properties to management Providing high quality customer service

SENIOR PROPERTY MANAGER

Michael Hinds Real Estate
01.1999 - 01.2009
  • My role with Hodges focused on managing multiple site operations and supervision of maintenance of the physical properties
  • Key to the role was maintaining a high degree of attention to detail and practicing good communication skills
  • Duties included: Maintaining a portfolio of 250 properties Carrying out daily inspections of all common parts of the building and addressing any issues that arise Managing service and maintenance contracts Managing prospective customers, from sign up through to the execution of tenancy agreements Managing rent reviews and lease renewals Converting viewings into tenancies and negotiating the best possible rental terms in line within the established targets Completing all necessary paperwork and documentation

Education

Real Estate

Victoria University
Melbourne
01-2007

Skills

  • Professional Networking
  • Lead prospecting
  • Report writing skills
  • Problem investigations
  • Contract Negotiations
  • Exceeds sales goals
  • Email campaigns
  • Lead Generation
  • Sales Presentations
  • Prospecting skills
  • Networking
  • Quality assurance understanding
  • Upselling strategies
  • Account Servicing
  • Persuasive Selling
  • Vendor Management
  • Interpersonal and written communication
  • Public Speaking
  • Client Development
  • Customer Segmentation
  • Sales follow-up
  • Cold-calling
  • Data Analysis
  • Proficient in BoxnDice, Property Me, Console
  • Closing Techniques

Languages

Turkish
Full Professional
Albanian
Professional

References

References available upon request.

Timeline

Sales Executive

Marshall White Sorrento
10.2023 - 02.2024

SENIOR PROPERTY MANAGER

JAS Stephens
01.2020 - 01.2021

SENIOR PROPERTY MANAGER

RAYWHITE YARRAVILLE
01.2019 - 01.2020

DEPARTMENT HEAD

McGrath | South Yarra
01.2017 - 01.2019

SENIOR PROPERTY MANAGER

Castran Gilbert
01.2015 - 01.2017

SENIOR PROPERTY MANAGER

Hodges South Yarra
01.2013 - 01.2015

BDM

Hocking Stuart – Albert Park
01.2009 - 01.2013

SENIOR PROPERTY MANAGER

Michael Hinds Real Estate
01.1999 - 01.2009

Real Estate

Victoria University

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