La Trobe University graduate with a comprehensive knowledge of Information Technology and a genuine passion for developing innovative software solutions. Demonstrates a positive mindset, exceptional analytical thinking abilities, a comprehensive understanding of IT systems, and a natural talent for problem-solving. Proficient in data analysis and systems troubleshooting, consistently ensuring optimal performance and efficiency. Committed to leveraging these skills to drive technological advancements and streamline operations. Highly skilled in customer service and collaborative teamwork. Also, I completed a Master of Engineering Management at the University of Technology Sydney, solidifying knowledge and proficiency in this emerging domain.