Senuda Dilmith Hettiarachchige

• Working night fill at Coles honed my time management and organizational skills by ensuring shelves were accurately restocked and inventory was handled efficiently within strict deadlines. It also developed my teamwork and attention to detail while maintaining a clean and orderly workspace.

• As a waiter in a bistro, I developed strong customer service and communication skills, ensuring guests had a positive dining experience through attentive service. I also refined my multitasking abilities by managing multiple tables, taking orders accurately, and working efficiently under pressure.

• At Nando's, I gained excellent customer service skills, efficiently taking orders, handling transactions, and ensuring a fast-paced, high-volume environment ran smoothly.I Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Working in sales has allowed me to be able to achieve sales targets and work towards weekly/monthly sales goals. I have provided exceptional customer service and sales support in a fast-paced Vodafone retail environment, assisting clients with mobile plans, technical issues, and product recommendations.

• Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
• Analyzed sales and marketing data for improved strategies.
• Increased sales revenue by developing and implementing strategic marketing plans.
• Negotiated favorable contract terms with vendors, resulting in reduced costs and improved profit margins for the company.