Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Seokjun Jang

Brisbane,QLD

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.


Overview

3
3
years of professional experience

Work History

Bar Manager

HOMAC
03.2023 - 07.2023
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Cafe Worker

Coffeebay
03.2023 - 07.2023
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.

Sales Consultant

Lotte Department Store
02.2022 - 02.2023
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.

Bar Manager

Tangwang-Beer
01.2020 - 11.2020
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

Bachelor of Science - Ocean Engineering

Korea Maritime And Ocean University
Busan, South Korea
02.2020

Skills

  • Guest Satisfaction
  • Equipment Maintenance
  • Customer Relationship Management
  • Sales Proposal Creation
  • Project Management
  • Sales and Marketing
  • Safe Food Handling
  • Product Knowledge
  • Identification Checks
  • Product and Service Sales

Languages

Korean
Native or Bilingual
English
Limited Working

Timeline

Bar Manager

HOMAC
03.2023 - 07.2023

Cafe Worker

Coffeebay
03.2023 - 07.2023

Sales Consultant

Lotte Department Store
02.2022 - 02.2023

Bar Manager

Tangwang-Beer
01.2020 - 11.2020

Bachelor of Science - Ocean Engineering

Korea Maritime And Ocean University

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Seokjun Jang