Summary
Overview
Work History
Education
Skills
Certification
LANGUAGE
Timeline
Generic

Seong-Yeon Kim

Brisbane,QLD

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Part-time Server

GoBull
06.2025 - Current
  • Company Overview: Korean restaurant, Sunnybank, Brisbane
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.

Caddie

The heaven CC
04.2024 - 04.2025
  • Company Overview: host of KLPGA tournaments, Ansan, South Korea
  • Cleaned and maintained balls, clubs, and course amenities.
  • Collaborated with fellow caddies to streamline operational efficiency during peak seasons and high-traffic events.
  • Contributed to increased membership retention by cultivating strong relationships with club members and guests.
  • Maintained smooth pace of play for golfers on course.

Caddie

Seowon hills CC
01.2021 - 02.2024
  • Company Overview: host of KLPGA tournaments, Paju, South Korea
  • Assisted players in improving game play.
  • Collaborated with fellow caddies to streamline operational efficiency during peak seasons and high-traffic events.
  • Contributed to increased membership retention by cultivating strong relationships with club members and guests.
  • Maintained smooth pace of play for golfers on course.

Assistant bartender

The moon cocktail
03.2020 - 11.2021
  • Company Overview: Famous for its signature cocktails, Incheon, South Korea
  • Served high customer volumes during special events, nights, and weekends.
  • Assisted in preparing and serving cocktails, beer, wine, and other beverages
  • Helped with food and snack preparation for bar guests
  • Supported daily operations including restocking, cleaning, and store management tasks


Part-time Staff

B-one Internet Café
02.2020 - 10.2020
  • Company Overview: local internet café, Incheon, South Korea
  • Provided friendly customer service in a fast-paced environment
  • Made and served various food and beverages, including coffee and light meals
  • Managed front-of-house duties such as table service, cleaning, and basic cashier work

Intern

Boccalino Italian restaurant
12.2019 - 02.2020
  • Company Overview: Four seasons Hotel, Seoul, South Korea
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Supported table setup, order taking, and made food & beverage delivery
  • Ensured high standards of hospitality and cleanliness
  • Worked closely with chefs and service team to provide quality dining experience

Education

Associate Degree - Hotel Management

Inha Technical College
Incheon, South Korea
02.2021

Skills

  • Hospitality service expertise

  • Friendly, positive attitude

  • Teamwork and collaboration

  • Customer service

  • Problem-solving

  • Team player attitude

  • Strong multitasking

  • Highly reliable

  • Beverage preparation

Certification

  • Class 2 Driver's License - May, 2020
  • Bartender Certificate (National Craftsman License, South Korea) - June, 2024

LANGUAGE

Korean
English
Chinese (Mandarin)
Japanese

Timeline

Part-time Server

GoBull
06.2025 - Current

Caddie

The heaven CC
04.2024 - 04.2025

Caddie

Seowon hills CC
01.2021 - 02.2024

Assistant bartender

The moon cocktail
03.2020 - 11.2021

Part-time Staff

B-one Internet Café
02.2020 - 10.2020

Intern

Boccalino Italian restaurant
12.2019 - 02.2020

Associate Degree - Hotel Management

Inha Technical College

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Seong-Yeon Kim