Seonwoo Yoon (Ivy)
Brisbane,Queensland
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Online Electronics Sales Associate
ETEVERSebt
07.2019 - 02.2024
- Ensured top-tier guest experience through personalized service and addressing individual needs
- Attracted new customers through effective promotional campaigns
- Developed and executed online sales strategies
- Conducted sales forecasting and managed inventory effectively.
Barista and Food-maker
A twosome Place
12.2016 - 01.2019
- Prepared and served coffee, tea, and beverages
- Managed fresh ingredients preparation for cakes and sandwiches
- Tailored coffee and food pairings to meet the preferences of regular customers
- Handled the display and sale of seasonal merchandise.
Barista and All-rounder
BANAPRESSO COFFEE
03.2016 - 11.2016
- Managed order-taking and coffee service during peak hours
- Filled inventory and identified items needing reorder
- Maintained cleanliness and organization of the store.
Education
Bachelor of Business - Hospitality And Tourism Management
- Kangwon National University
Chuncheon, Korea08.2020
Exchange Student - International Business And Tourism Management
- BINUS University
Jakarta, Indonesia07.2019
Skills
- Communication and Teamwork
- Customer Service
- POS experience and Cash-managing
- Self-Management and Well-Organized
Certification
- Advanced Barista (Issued by Korea Food-service Beverage Development Institute)
- RSA
Availability
Full-time / Part-time / Casual
Start Date
Immediately
Timeline
Online Electronics Sales Associate
ETEVERSebt
07.2019 - 02.2024
Barista and Food-maker
A twosome Place
12.2016 - 01.2019
Barista and All-rounder
BANAPRESSO COFFEE
03.2016 - 11.2016
Bachelor of Business - Hospitality And Tourism Management
- Kangwon National University
Exchange Student - International Business And Tourism Management
- BINUS University
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