Summary
Overview
Work History
Education
Skills
Certification
Education
Timeline
Generic

Sepal Patel

Cranbourne west,Australia

Summary

Organized and dedicated with proven track record in various field. This training will provide me the best platform to kick off my carrier in this field.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Security Guard

Venue (Shopping centre)
07.2023 - Current
  • Working as Security guard at Venue (Shopping centre)
  • Looking and Controlling events crowd, managing the area of the SC during the events or stall. Making reports on incident. Managing OHS on site.
  • Working at Heliport Tooraddin as security guard, alcohol tester, Dangerous goods checking and looking the crew as help need.
  • Work as crowd controller in Marvel Stadium.
  • Operating handheld metal detector and radio. Checking the bag at entrance. Providing customer service to the patrons.
  • Watching the behaviour of the crowd on going event.
  • Checking the ID at age restricted area.
  • Works as crowd controller at Sandown racecourse.
  • Working at RSL and Hotel, checking all the security check before and after finishing the day. Control the patrons or stopping them to get intoxicate.
  • Help the staff and patrons on the venue maintaining the friendly atmosphere with guest and staff.
  • Monitoring the gaming area and stopping the underage to enter.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
  • Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
  • Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
  • Provided detailed incident reports, streamlining communication with law enforcement and management.
  • Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.
  • Fostered safe shopping environment, quickly addressing customer concerns and incidents.
  • Developed emergency evacuation plans, ensuring staff readiness in case of incident.
  • Reduced false alarm responses, accurately assessing and responding to security alerts.
  • Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Wrote detailed reports of all security breaches and investigations.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Electorate Officer

Member of Parliament office WESTERN METROPOLITAN REGION
01.2019 - 11.2022
  • Working as Electorate officer at Member of Parliament office WESTERN METROPOLITAN REGION. (Part Time)
  • Community engagement
  • Representing M.P. in events
  • Managing cases
  • Helping walk in office constituents.
  • Maintenances of the office.
  • Making sure for security protocol and Covid protocol.
  • Dealing with the office material suppliers.
  • Working on community data on excel sheet.
  • Working on Canva multimedia.
  • Contact: - Manager: - Hamdi Koyu: - 0419 876 846
  • Developed targeted strategies for engaging underrepresented demographics within the electorate through tailored communications approaches.
  • Provided logistical support for special projects as assigned by the elected official or Chief of Staff, contributing to overall office success.
  • Streamlined office processes by implementing efficient systems for document management and correspondence tracking.
  • Handled sensitive constituent matters with discretion and professionalism, ensuring confidentiality and adherence to relevant privacy laws.
  • Conducted thorough research on policy issues to provide well-informed advice and support for the representative''s decision-making process.
  • Built strong relationships with key stakeholders through regular communication and collaboration on shared initiatives.
  • Collaborated with other Electorate Officers to share best practices, resources, and information across offices for improved efficiency.
  • Maintained accurate records of constituent communications to ensure prompt follow-up actions were taken as necessary.
  • Represented the elected official at community events when necessary, fostering positive relationships within the electorate and promoting their visibility in the district.
  • Enhanced community engagement by organizing and executing various outreach programs and events.
  • Increased public awareness of available government services by creating informative resource guides and hosting informational sessions within the community.
  • Monitored local news sources daily to stay informed on relevant issues affecting the electorate and inform policy decisions accordingly.
  • Managed the representative''s schedule effectively, ensuring timely attendance at important meetings, events, and engagements.
  • Organized town hall meetings that facilitated open dialogue between the elected representative and constituents on pressing issues in the district.
  • Assisted constituents with inquiries and concerns, resulting in increased satisfaction and trust in their elected representative.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Organized and updated databases, records and other information resources.
  • Created organized filing system to manage department documents.

Fibre Splicing Technician

NBN FTTP and HTC Project
01.2016 - 01.2021
  • Working as a HFC Technician I perform underground and aerial equipment and system installations from the tap to the optical node to enable efficient access and connection to the NBN services.
  • Connect and terminate hybrid fibre coaxial cable, diagnose and rectify HFC system faults.
  • Rodding and roping
  • Use hand and power tools
  • Working within confined space manholes.
  • Use frequency measuring instruments
  • Install and test internet protocol devices in convergence networks.
  • Determine where the network should sit and deliver network plans to Construction for build and Network Operations for operations.
  • Manage the geographic planning and timing / sequence of events, technology and specify how to secure and maintain the network.
  • Major Responsibility

Driver

Toll Fast
06.2010 - 01.2016
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Oversaw product loading to keep items balanced, work efficient and items secure such as pharmaceutical product for Symbion and API for safe delivery.
  • Completed on-time deliveries by choosing best and most efficient routes to satisfy customer needs.
  • Safely operated heavy loading and unloading of the Panasonic, Dell and JB Hi-fi deliveries.
  • Kept detailed records of trips.
  • Key Responsibilities

Subcontractor

Messenger Post
01.2009 - 01.2010
  • Delivering EMS as subcontractor in Mt Waverley, Notting hill, Wheelers hill, Scoresby, Rowville suburbs.
  • Doing Adhoc delivery and set runs for messenger post
  • Successfully maintain clean, valid driver's license
  • Worked closely with general contractor on completion of tasks.

Education

Diploma - Electrical Technician

Certificate IV - Finance and Mortgage Broking

ACMA
VIC
12.2021

Certificate II - Crowed Controller And Security Officer

ACOT
Thornbury, VIC
03-2023

Skills

  • Quick learner, Open minded
  • Ability to read and understand cable plans and designs
  • Self-motivated
  • Conflict resolution
  • Australia Driver's License
  • Pit installations
  • Directional Driller- Driller/ Tracker
  • Site surveys and design
  • Excellent communication skill
  • Willingness to complete self-paced learning
  • Able to operate a manual transmission vehicle
  • Ability to interact with stakeholders
  • Excellent problem-solving
  • Team Player
  • Experienced delegator of task
  • Excellent leadership skills

Certification

  • Cabling Provider Rule Registration
  • Identify, Locate and Protect Underground Services
  • Electrical Appliance Test and Tag
  • Implement Traffic Management Plan
  • Occupational Health and Safety Construction Induction
  • White cards
  • HR driving licenses

Education

Courses in Australia: Optical fibre, Open registration, Power awareness, working with Manhole and First aid. Test and Tagging for Electrical equipment.

Timeline

Security Guard

Venue (Shopping centre)
07.2023 - Current

Electorate Officer

Member of Parliament office WESTERN METROPOLITAN REGION
01.2019 - 11.2022

Fibre Splicing Technician

NBN FTTP and HTC Project
01.2016 - 01.2021

Driver

Toll Fast
06.2010 - 01.2016

Subcontractor

Messenger Post
01.2009 - 01.2010

Diploma - Electrical Technician

Certificate IV - Finance and Mortgage Broking

ACMA

Certificate II - Crowed Controller And Security Officer

ACOT

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Sepal Patel