Sepehr Tirgartabari
Heatherton,VIC
Summary
Enthusiastic and hard-working student currently studying psychology with strong problem-solving , critical thinking and communication skills. Keen and eager to contribute to team success through team-work, attention to detail and excellent organizational skills. Experienced sales associate, achieved boosting sales and customer loyalty through learning customer needs. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Reliable employee seeking a position in mental health or retail. Offering excellent communication and good judgment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Tom Ford
09.2022 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
Retail Sales Associate
First Impressions Events (Myer & David Jones)
11.2021 - 09.2022
- Helped customers complete purchases, locate items and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Greeted customers and helped with product questions, selections and purchases.
Research Intern
Monash University
09.2021 - 08.2022
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Researched various subjects that were related to project and presented information to appropriate stakeholders.
- Collaborated with leadership team to identify relevant questions and determine best methods of collection.
Tutor
Tutor2You
01.2021 - 10.2021
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Responded to after hours email and telephone requests to provide students assistance with specific questions.
- Aided students with planning and preparation for class projects.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Student Peer Mentor
Monash College
06.2020 - 09.2020
- Facilitated and organized events and trainings for other mentors to learn innovative ways to coach and inspire peers.
- Attended and led meetings with other peer mentors to offer support and standardize resource offerings.
- Maintained impeccable grade point average and provided exceptional tutoring across each respective subject of discipline.
- Supported younger peers through one-on-one sessions, determining aspirations, setting goals and working through challenges.
Education
Bachelor of Psychology -
Monash University
Melbourne VIC11.2023
Foundation Year -
Monash College
Melbourne VIC11.2020
Skills
- Strong Communication and Interpersonal Skills
- Customer Service
- Collaborative Team Player
- Strategic Selling
- Dependable and Cooperative
- Adaptability and Flexibility
- Engaging with Diverse Customers
- Adaptable and Flexible
- Building Customer Relationships and Loyalty
- Excellent Verbal Communication
Certification
Working with Children Check
Timeline
Retail Sales Associate
Tom Ford
09.2022 - Current
Retail Sales Associate
First Impressions Events (Myer & David Jones)
11.2021 - 09.2022
Research Intern
Monash University
09.2021 - 08.2022
Tutor
Tutor2You
01.2021 - 10.2021
Student Peer Mentor
Monash College
06.2020 - 09.2020
Bachelor of Psychology -
Monash University
Foundation Year -
Monash College
Working with Children Check
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