Summary
Work History
Education
Skills
Timeline
Generic

Septisaskia

Sydney,NSW

Summary

Dynamic Barista Trainer at Regatta on the Bay, skilled in coffee expertise and hospitality service. Enhanced employee retention by fostering a supportive environment and customized training strategies. Leveraged manual brewing techniques to elevate team performance, ensuring a clean and inviting café atmosphere while celebrating individual achievements.

Work History

Barista Trainer

Regatta on the Bay
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Handled cash and processed payments accurately to avoid errors.
  • Trained new employees in groups and in one-on-one scenarios.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
  • Increased employee retention by fostering a positive, supportive work atmosphere.

Education

Graduate Diploma - Fashion Designer

Stated University of Padang
Indonesia
09.2020

Skills

  • Coffee expertise
  • Hospitality service expertise
  • Manual brewing techniques

Timeline

Barista Trainer

Regatta on the Bay

Graduate Diploma - Fashion Designer

Stated University of Padang
Septisaskia