Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sera Fualalo

Mickleham,VIC

Summary

Organized Administrative Manager overseeing daily operations in fast-paced environments. Versed in managing file and document control, schedule coordination, meeting support and can operate accounting systems such as Xero. Leverages 5 years of industry experience to provide resourceful problem-solving and critical thinking. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost- effective.

Overview

10
10
years of professional experience

Work History

SENIOR ADMINISTRATION MANAGER

Conquer Form Constructions PTY LTD
05.2018 - 08.2023
  • Planned job procedures based on estimates of time and supplies required to adequately complete work within time allowed.
  • Create Improved standard operating procedures to maintain compliance during extraction operations.
  • Carefully evaluated team members for compliance with safety procedures and correct use of protective equipment
  • Participated in various tasks, including demolition, site maintenance, clean-up, material transport, and material loading and unloading.
  • Maintained clean environment and prepared worksites by removing debris, setting up equipment, and clearing debris after job completion.
  • Guided new joiners or junior teammates on proper usage of machinery or equipment and safety
  • Contributed to safe workplace environment by identifying and reporting potential safety hazards, possible accidents, and incidents
  • Instructed team members on new operations and special requirements to complete each work phase.
  • Monitored job site operations to check accuracy and quality of each crew member's work.
  • Held teams accountable for meeting KPI targets by monitoring performance, setting ambitious goals, and implementing improvement plans.
  • Worked with foreman to decide on best methods to accomplish tasks on-schedule.
  • Set schedules and delegated work to team members based on available skill sets, materials and time.
  • Recorded contract quantities for work installed to contribute to accurate monthly client invoicing.
  • Completed bi-weekly payroll for 40 employees.

DIVERSIONAL THERAPIST AGED CARE, James Milson Village
04.2013 - 03.2018
  • Identified special issues, problems and co-morbidities to formulate diagnostic summaries.
  • Documented patients' progress, updated charts and completed paperwork in ICare and Lee Care systems.
  • Documented patients' progress, updated charts and completed paperwork in Lee Care system.
  • Facilitated weekly groups for Severe Dementia and Alzheimer's residents and implemented evidence-based practices to achieve goals.
  • Monitored and assessed residents for concerning behaviors to proactively adjust treatment strategies.
  • Initiated referral processes to meet clients' unique needs with additional therapeutic and medical services.
  • Managed over 20 residents per day.

Education

HIGH SCHOOL DIPLOMA -

Erindale College
Canberra, ACT
11.2010

Skills

  • Data management
  • Train staff
  • Coordinate service contracts
  • Task prioritization
  • Verbal communication
  • Multitasking
  • Research
  • Set goals
  • Budgeting
  • Strategic planning
  • Contract negotiations
  • Business administration
  • Payroll and budgeting
  • Account Reconciliation
  • Bookkeeping
  • Travel coordination
  • Staff Management
  • Mail handling
  • Performance improvement
  • Technical Support
  • Scheduling
  • Office administration
  • Workflow planning
  • Relationship building
  • Sorting and labeling
  • Expense reporting
  • Verbal communication

Additional Information

Referees to be provided upon request

Timeline

SENIOR ADMINISTRATION MANAGER

Conquer Form Constructions PTY LTD
05.2018 - 08.2023

DIVERSIONAL THERAPIST AGED CARE, James Milson Village
04.2013 - 03.2018

HIGH SCHOOL DIPLOMA -

Erindale College
Sera Fualalo