Sera Loko
Nhulunbuy,Australia
Summary
Detail-oriented and highly organized team player with a strong ability to manage multiple projects simultaneously, ensuring a high level of accuracy. Seeking a full-time position that offers professional challenges and allows utilization of exceptional interpersonal skills, excellent time management, and problem-solving abilities.
Overview
18
18
years of professional experience
Work History
Disability Support Worker
Arben Puta
01.2023 - 11.2024
- Assisting people in carrying out essential daily tasks such as dressing, bathing, grooming, tooth brushing, medicine administration, and restroom use
- Supporting the client’s physical and mental health with routine checks, administering prescriptions and measuring blood pressure
- Providing a safe environment for the client by monitoring their surroundings for potential dangers such as fire hazards and tripping hazards
- Collaborating with other healthcare providers to coordinate clients’ care plans
- Providing diverse activities such as arts and crafts or games for clients who can’t go outside
- Supporting clients socially and arranging visits or outings in the community
- Identifying needs and developing plans for improving the quality of life for those suffering from disabilities or mental health issues
Water and Sewer Civil Maintenance
Sydney Water
03.2019 - 11.2022
- Managed time effectively to balance multiple tasks simultaneously while maintaining a high level of service quality
- Maintained a clean and organized workspace for optimal efficiency during busy events
- Enhanced customer satisfaction by efficiently serving food and drinks in various event settings
- Reduced blockages and overflows by promptly addressing reported issues and conducting thorough investigations
- Maintained accurate records of work performed, materials used, and time spent on tasks, contributing to efficient resource allocation
- Improved sewer performance by cleaning and clearing debris from lines using specialized tools and equipment
- Ensured safe working conditions for team members with adherence to safety protocols and proper use of equipment
- Established a reputation as a reliable, knowledgeable, and professional resource within the organization by consistently delivering high-quality results on time and within budget
- Safeguarded public health through diligent attention to detail when diagnosing and resolving issues with sewer systems
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained
- Developed procedures for the safe handling of hazardous materials encountered during sewer maintenance activities
- Minimized environmental impact through timely identification and repair of leaks or damaged pipes
- Supported citywide initiatives for sustainable waste management by participating in educational programs and community outreach events
- Determined appropriate repair solution based on garment damage to employ proper tools or equipment
- Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage
- Uphold company reputation by maintaining a professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in the restoration process
- Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts
- Enhanced overall service quality by following EPA guidelines when handling hazardous materials during water extraction procedures
- Adhered to EPA and OSHA regulations
- Performed routine maintenance and repairs on water-treatment plant equipment to reduce downtime
- Monitored water quality and adjusted chemical dosages to meet regulatory standards
- Collected water samples to test alkalinity, hardness, and residual levels
- Disinfected water with chemicals such as ammonia and chlorine in exact concentrations
- Interpreted data to identify trends and address problems
Work Place Trainer
Woolworths Distribution Centre
04.2007 - 12.2013
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Worked well in team setting, providing support and guidance
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Passionate about learning and committed to continual improvement
- Worked flexible hours across night, weekend, and holiday shifts
- Managed time efficiently in order to complete all tasks within deadlines
- Paid attention to detail while completing assignments
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Demonstrated strong organizational and time management skills while managing multiple projects
- Developed and maintained courteous and effective working relationships
- Proved successful working within tight deadlines and a fast-paced environment
- Learned and adapted quickly to new technology and software applications
WQA Audit
Woolworths Distribution Centre
04.2007 - 12.2013
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement
- Planned and executed follow-up audits at appropriate intervals
- Followed established auditing processes to meet internal and regulatory requirements
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement
- Performed observations and evaluated supporting documents to supplement audit findings
- Conducted risk assessments to determine areas requiring increased focus during subsequent audits
- Coordinated, managed and implemented auditing projects and prepared for evaluation
- Communicated with audit staff to obtain necessary information for audits
- Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations
- Interviewed auditees to gather data needed to conduct audits
- Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements
- Interviewed business owners to understand needs and explain audit scope
- Administered auditing program to address risks and evaluate compliance with regulatory requirements
- Analyzed data and findings to prepare reports detailing financial information
- Reduced the risk of fraud by implementing effective internal controls and monitoring systems
- Consulted clients on internal control systems development and audit program improvements
- Supported management decision making with accurate financial data analysis and insights from audit findings
- Prepared working papers, reports and supporting documentation for audit findings
- Partnered with auditors to track errors and add contributions to maintain accuracy
- Maintained integrity of general ledger and chart of accounts
Education
Certificate 3 - Inplement The Food Safety Programe And Procedures, Participate in HACCAP Team, Food Processing
AFS
Sydney09.2024
Permit Work in Accordance With An Issued Permit - Gas Test Atmosphere, Enter/work Confined Space
PipelineTraining
04.2019
Isolate And Access Plant - Resource And Infrastructure Industry Training Package
Lawrence Davis Industry Training
03.2019
Construction Induction Training -
Work Cover
03.2019
Prepare To Work Safely in The Construction Industry -
Just Careers Training
07.2018
Cert 5 - Property Service (real Estate)
MRT
10.2017
Operate As Part of Emergency Control Organisation -
Evac You 8 Enterprises
01.2009
Accredit Trainer -
MOVE 4 LIFE
10.2008
Certificate of Attainment - Principles And Applications HACCAP
09.2007
OHS Consultation -
06.2007
Skills
- Problem-solving abilities
- Data Entry
- Team Development
- Administrative Support
- Sales expertise
- Quality Assurance Controls
- Road Construction
- WQA
- Confined Space
- Customer Service
- Appointment Scheduling
- Documentation
Hobbies and Interests
- Sports – Tennis, Basketball, netball, AFL, NRL
- Shopping
- Traveling
- Learning New Things
- Storage Wars sales
- Gardening
- Reading
- Volunteer work
Timeline
Disability Support Worker
Arben Puta
01.2023 - 11.2024
Water and Sewer Civil Maintenance
Sydney Water
03.2019 - 11.2022
Work Place Trainer
Woolworths Distribution Centre
04.2007 - 12.2013
WQA Audit
Woolworths Distribution Centre
04.2007 - 12.2013
Certificate 3 - Inplement The Food Safety Programe And Procedures, Participate in HACCAP Team, Food Processing
AFS
Permit Work in Accordance With An Issued Permit - Gas Test Atmosphere, Enter/work Confined Space
PipelineTraining
Isolate And Access Plant - Resource And Infrastructure Industry Training Package
Lawrence Davis Industry Training
Construction Induction Training -
Work Cover
Prepare To Work Safely in The Construction Industry -
Just Careers Training
Cert 5 - Property Service (real Estate)
MRT
Operate As Part of Emergency Control Organisation -
Evac You 8 Enterprises
Accredit Trainer -
MOVE 4 LIFE
Certificate of Attainment - Principles And Applications HACCAP
OHS Consultation -
Similar Profiles
Manu SatyavoluManu Satyavolu
Venture Partner at Arben VenturesVenture Partner at Arben Ventures
Douglas DunnDouglas Dunn
Mental Health & Addictions Support Worker at Ka Puta Ka Ora Emerge AotearoaMental Health & Addictions Support Worker at Ka Puta Ka Ora Emerge Aotearoa
Guilherme Simon SilvaGuilherme Simon Silva
Youth Support Worker at Emerge Aotearoa Ka Puta Ka OraYouth Support Worker at Emerge Aotearoa Ka Puta Ka Ora
Ulaiasi NawaqaUlaiasi Nawaqa
Tenancy Contract Officer at Territory Families, Housing and CommunitiesTenancy Contract Officer at Territory Families, Housing and Communities
Katelyn RikaKatelyn Rika
Bartender and Golf Club Manager at Gove Country Golf ClubBartender and Golf Club Manager at Gove Country Golf Club