Sera Tamala
Griffith,NSW
Summary
Driven and dependable, excelled in fast-paced environments at Il Corso Cafe Griffith, enhancing kitchen efficiency and team productivity through expert organization and ingredient preparation. Demonstrated exceptional teamwork and collaboration, alongside meticulous attention to detail, significantly reducing food waste and improving customer service. Skilled in sanitation procedures and food storage, ensuring top food safety standards. Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures. Energetic wollies with passion for food and commitment to providing customers with exceptional culinary experiences. Focuses on using fresh ingredients to create flavorful dishes appealing to different palates. Team player offers clear communication and problem-solving. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level woollies position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and enthusiastic wollies trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Kitchen Prep Cook
Il Corso Cafe Griffith
03.2024 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
- Reduced food waste by effectively managing ingredient inventory and rotating products as needed.
- Supported culinary team by maintaining a clean and organized workspace, reducing preparation time.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Checkout Operator
Woolworths Supermarket
03.2022 - Current
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Restocked and organized merchandise in front lanes.
- Utilized strong communication skills to explain promotions or special offers clearly to customers during their visit.
- Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
- Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
Kitchen Hand
Ben’s Take Out
06.2018 - 07.2019
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Plated and presented food following chef requirements.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Followed recipes and chef instructions to prepare food correctly.
Education
Year 10 - High School
Irymple Secondary College
Mildura, VIC11.2005
Skills
- Cleanliness
- Ingredient Preparation
- Organization
- Portion Control
- Sanitation Procedures
- Temperature Control
- Food Storage
- Cross-Contamination Prevention
- Food presentation
- Attention to Detail
- Teamwork and Collaboration
- Time Management
- Customer Service
- Following Instructions
- Highly motivated
- Efficient multitasking
- Workstation Maintenance
- Stock Rotation
- Dependable and reliable
- Team Collaboration
- Cleaning and organization
- Active listener
- Safe Food Handling
- Flexible Schedule
- Sauce preparation
- Order delivery practices
- Food Processing
- Heavy Lifting
- Interpersonal Communication
- Kitchen Organization
Certification
- Licensed
- forklift driver
- full license driver
- supervisors
Reference,
- Cassy wilson
supervisor at Ben's cafe
0434729046
- Tara newman
Assistance manager wollies
0487475939
- angela niuia
sister
0403528672
Timeline
Kitchen Prep Cook
Il Corso Cafe Griffith
03.2024 - Current
Checkout Operator
Woolworths Supermarket
03.2022 - Current
Kitchen Hand
Ben’s Take Out
06.2018 - 07.2019
Year 10 - High School
Irymple Secondary College
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