Serai Vuata
Mona Vale
Summary
Compassionate and highly motivated customer service professional, with a passion to further pursue my nursing career. With my previous experience providing customer care, I am confident in my abilities in communicating efficiently, and effectively assessing the needs of others in the pursuit of positive outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista and GSO
Narrabeen Glades Care Community
01.2023 - Current
- Fostered a warm and welcoming environment for residents and visitors, whilst independently managing the cafe making up to 80 coffees per day. Also assisting in the kitchen doing general duties.
Receptionist
OneonOne Childrens Therapy
05.2022 - 01.2023
- Warmly and professionally greeted and assisted clients, making appointments, handling invoices, and answering phone calls.
Front of House Waitress
Pittwater RSL Club
11.2021 - 04.2022
- Fostered repeat business by warmly greeting and seating up to 100 customers daily, assisted in bussing tables, and maintained cleanliness.
Section Waiter
Guylian Cafe
05.2021 - 11.2021
Enthusiastically greeted guests upon arrival and assisted them to their tables. Independently managing my own section by taking orders, using POS systems, and maintaining cleanliness.
Administrative Assistant and GSO
Narrabeen Glades Care Community
03.2020 - 05.2021
- Warmly welcomed guests, answered multi-line phone systems, scheduled appointments and visits, and complied with COVID-19 procedures during pandemic. Assisted in kitchen as well doing general duties.
Retail Assistant
Ollies Place
01.2019 - 03.2020
Education
Certificate III - Health Services Assistance
Northern Beaches And Mosman College
Brookvale, NSW07.2024
High School Diploma -
Pittwater High School
Mona Vale, NSW11.2018
Skills
- Excellent communication and interpersonal skills
- Ability to work well in a team and independently
- Effective time management and balancing work loads
- Work well under pressure
- Strong initiative and adaptive fast learner
- Efficient problem solving skills
Work Placement Experience
Arcadia Pittwater Private Hospital - 64 hours
- Implemented infection control practises in all aspects of care.
- Assisted patients with personal care and grooming i.e, oral hygiene, denture care, shaving.
- Assisted patients with Activities of Daily Living e.g, showering.
- Applied Ted stockings.
- Accurately monitored patients vital signs.
- Accurately used glucometer to monitor patients blood sugar levels.
- Accurately conducted urinalysis.
- Recorded vital signs accurately within the clinical observation chart.
Pittwater Day Surgery - 16 hours, to be completed 10/7 & 12/7
- Enrolled in Diploma of Nursing at TAFE St Leonards - starting 5/8/24
Certification
- Provide First Aid - Obtained 2024
- Provide Cardiopulmonary Resuscitation - Obtained 2024
- Working with Children Check (WWCC) - Obtained 2022
Reference
Amber Yee, Care Coordinator, Narrabeen Glades Care Community Opal Health Care - 0451 932 366
Liz Oak/Hardman, Registered Nurse, Narrabeen Glades Care Community Opal Health Care - 0412 880 254
Timeline
Barista and GSO
Narrabeen Glades Care Community
01.2023 - Current
Receptionist
OneonOne Childrens Therapy
05.2022 - 01.2023
Front of House Waitress
Pittwater RSL Club
11.2021 - 04.2022
Section Waiter
Guylian Cafe
05.2021 - 11.2021
Administrative Assistant and GSO
Narrabeen Glades Care Community
03.2020 - 05.2021
Retail Assistant
Ollies Place
01.2019 - 03.2020
Certificate III - Health Services Assistance
Northern Beaches And Mosman College
High School Diploma -
Pittwater High School
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