Sercan Saha

At Qantas Freight I work the night shift

My responsibilities at Qantas vary with a couple of different things, including organizing units to prepare up to thousands of kilos on our domestic freighter planes

I'm responsible for organizing and loading/build up 4-5 Freighters (ADL, PERTH, LST/HBA & SYD)

This requires a lot of organizing and responsibility

I also help my colleagues as much as I can during my free time, such as working on the planes, driving/getting equipment ready, picking up freight including AVI's (Animals), dangerous goods, loading/unloading trucks using forklifts in a safe and professional manner

• Zebra RF Scanning
• Pick Pack
• Container Unloading
• Forklift Driving
• Tug Driving
• Handling Dangerous Goods
• Handling AVI's (Live Animals)

• Handled email culling and editing to ensure effective communication
• Assisted with the editing and enhancement of photos for quality results
• Learning to manage financial records and tracked expenses for photography projects
• Supporting lead photographer during shoots, coordinating logistics and ensuring a smooth workflow
• Edited, toned, captioned, and uploaded photographs for publication.
• Carried equipment from one shooting location to next.
• Kept photography equipment available, clean, and working.

• Serving Customers and ensuring they receive outstanding customer service
• Ensuring all hardware deliveries are put away and shelves are fully stocked
• Pick Packing
• Handling Multi Mullion dollar accounts
• Accurately and efficiently processing customer orders over phone
• Handling customer inquiries
• Efficiently handling customer complaints and offering solutions that maintain high professionalism/standards
• Handling All Web Orders - Click & Collect/Delivery
• Maintained stock and replenished workstation products.
• Recommended products that met customer needs, emphasizing quality and usefulness.