Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sereisoursdey Sann

Keysborough,Victoria

Summary

I am friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. I am enthusiastic and willing to learn. I have experienced working in many restaurants as a customer service, and I'm experienced working as a cashier in retail store as well. I am fast paced worker and have a great teamwork skills. I make sure to share the workload with my co-worker, I have a great communication skill and I always offer assistance to my colleagues.

Overview

4
4
years of professional experience

Work History

Front of House Staff Member

Dumpling Chef
05.2022 - Current
  • Calculated billings and hotel charges and provided receipts to customers, delivering proof of transaction.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
  • Adjusted food preparation methods in accordance with customer requests.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Processed customer payments and balanced cash drawers.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.

Retail Sales Cashier

Valleygirl
02.2020 - 03.2022
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Assisted in inventory management, accurately tracking stock levels and replenishing items as needed.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.

Education

Victoria University
Melbourne, VIC

Keysborough College - Acacia Campus
Keysborough, VIC

Skills

  • Guest Relations
  • Training and mentoring
  • Greeting guests
  • Kitchen Equipment Operation
  • Social Perceptiveness
  • Phone Etiquette
  • Staff Coordination
  • Guest Relations Management
  • Service prioritization
  • Problem-Solving
  • Excellent Communication
  • Organizational Skills
  • Retail Store Operations

Timeline

Front of House Staff Member

Dumpling Chef
05.2022 - Current

Retail Sales Cashier

Valleygirl
02.2020 - 03.2022

Victoria University

Keysborough College - Acacia Campus

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Sereisoursdey Sann