Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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SEREN DEMIRTAS

Greenvale

Summary

Strongly focused, with the ability to complete tasks accurately in a fast-paced environment with conflicting deadlines. Accomplished and ambitious Senior Property manager/ licensed Estate Agent, with 18 years' experience in strategic planning and managing client relationships. Senior property manager with previous experience as Senior role, looking to join the executive team of a pioneering and organization with ambitious plans for growth. Dedicated and customer-focused Senior Property manager with a successful background in leading highly performing teams to meet or exceed objectives. A tactical and inspiring team builder, with experience in training, team development and delivering excellence. Senior property manager with 18 years of experience in Property management department An inspiring and conscientious leader, with a strong background in team development, and a solid reputation for assessing business needs, developing cost- saving solutions, increasing renting and driving customer satisfaction. Driven to achieve the best results for customers. Strongly focused, with the ability to complete tasks accurately in a fast-paced environment with conflicting deadlines. People-oriented Senior property manager and a dedicated team player. Highly skilled at developing productive working relationships. Enthusiastic and responsible Senior Property manager with a proven successful background in high-end merchandise environments. Highly skilled at communicating with all stakeholders and building relationships to increase and retain long- term customers. Committed Senior property manager with [18] years of experience in property management department office setting and a courteous and positive attitude. Extensive experience in professional business writing, bookkeeping and schedule management. Talented Senior property manager with a strong background in mentoring junior team members, running programs and leading independent projects. Skilled at auditing and improving office processes to minimise errors, waste and inefficiencies and advanced skills in [Tenacity and [rest and console] and Property me . Driven and smart Senior property manager with wide-ranging expertise in ]office support. A strong background in building positive customer relationships and upholding a strong professional image. Loyal and ambitious Senior property manager with a professional and forward-thinking attitude and successful experience in customer service and decision-making. Driven team player with keen apt for comforting and advising individuals through difficult situations. Well-versed in emergency dispatching procedures and requirements. Motivated [Senior property manager with 18 years of diverse office experience. Strong communication skills with all stakeholders and proven expertise in client relations, corporate-level support, supply maintenance and expense reporting. Driven, results-focused sales expert with 18 years' experience in the Real Estate industry. Understanding Senior Property Manager looking to tackle new responsibilities and duties in the senior property management field. Over [Number] years of experience managing commercial buildings. Expertise in contract and lease negotiations and vendor service management.

Overview

16
16
years of professional experience

Work History

Senior Property Manager

Raywhite Management
09.2018 - 09.2021
  • Turkish
  • Marital status
  • Single
  • Maintained building systems by working with maintenance services and supervised repairs.
  • Established rental rates by surveying local rental rates and calculated overhead costs.
  • Investigated and resolved any tenant complaints.
  • Attracted tenants by advertising vacancies and personally showed units to potential renters.
  • Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Communicated effectively with owners, residents and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.

Senior Property Manager

YPA CRAIGIEBURN ESTATE AGENTS
05.2011 - 05.2018
  • Primary role ensure the property management runs smoothly and profits are maximized
  • Perform a number of tasks, such as making sure that properties have low vacancy rates, collecting rent, and taking care of any tenants' issues
  • Responded to all calls and determined the problems that needed to be resolved by active listening and asking appropriate questions
  • Implemented expenditure control and income improvement plans to maximize net operating revenues
  • Supervised daily operations and managed
  • Properties
  • Managing Tenants Care maintenance issues
  • Handling Complaints/Emergencies:
  • Handling Move Outs:
  • Dealing With Evictions VCAT court cases
  • Knowledge of Landlord-Tenant Law
  • Conducted regular inspections of properties to determine needs for improvements and to schedule repairs as required
  • Consistently evaluated market conditions and trends to keep abreast of competition's operations
  • Managed all tenant communications and ensured tenants were satisfied with services provided
  • Assessed the company's quarterly financial statements and compiled concise and accurate reports for the owners
  • Overall looking after the rental department.

SENIOR PROPERTYMANAGER,

BARRY PLANT GLENROY
01.2006 - 05.2012
  • Licensed estate agents License holder
  • Leased and managed properties
  • Lease renewals,
  • Rent reviews / inspection , Final inspections
  • Vcat ( application, evictions .Real Estate Agency rules and regulations, state and local landlord/tenant laws
  • Advertise properties and negotiate lease terms .Perform tenant screenings
  • Act as a liaison between tenants and property owners .Collect rent on a monthly basis and handle late payments in a timely manner .Maintain property by addressing tenant complaints, .Completing repairs .Coordinate maintenance schedule with Maintenance .VCAT Applications, Evictions etc.

Education

Diploma of Travel and Tourism -

2005

High - undefined

HIGHSCHOOLDIPLOMA GLADTSONE PARK SECONDARY COLLEGE
2003

Skills

  • Business Development
  • Background in property management
  • Excellent communicator
  • Customer service skills
  • Knowledge of leasing and market
  • Conditions
  • Honest and ethical
  • Creative Problem Solving
  • Highly professional
  • Computer Literate
  • Experienced entrepreneur
  • Client management
  • Lease agreements proficiency
  • Multi-family property management
  • Negotiations expert
  • Customer Satisfaction
  • LANGUAGES
  • Turkish
  • English
  • PERSONAL DETAILS
  • Date of birth: 07/01/1986

Additional Information

  • NICK ASSAFIRI , RAINE AND HORN NORTH MELBOURNE- DIRECTOR 0413062867 SOLOMON TAWIL 0413166600

Timeline

Senior Property Manager

Raywhite Management
09.2018 - 09.2021

Senior Property Manager

YPA CRAIGIEBURN ESTATE AGENTS
05.2011 - 05.2018

SENIOR PROPERTYMANAGER,

BARRY PLANT GLENROY
01.2006 - 05.2012

Diploma of Travel and Tourism -

High - undefined

HIGHSCHOOLDIPLOMA GLADTSONE PARK SECONDARY COLLEGE
SEREN DEMIRTAS