Serena Bravington
VIC
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonalds
WARRAGUL, VIC
- Greeted and assisted various customers in a short amount of time by taking their orders, handling payments, cooking their food, and cleaning their areas.
Food Service & Operations Associate
Pika Sushi
WARRAGUL, VIC
08.2022 - Current
- Led a team of front of house staff, kitchen hands, and sushi chefs. Processed transactions, managed till, and reconciled daily sales reports, ensuring accurate financial tracking and reporting. Provided efficient and clear communication to address customer inquiries and problems. Ensured high standards of taste, presentation, and consistency for all food sales and ingredient preparation.
Education
year 12 student -
Warragul Regional College
Skills
- Customer Service and complaint resolution
- team collaboration
- communication and adaptability
- food safety and handling
- cash handling and pos operation
Referrals
- Michelle Howard, 0458 040 421, howardmichelle@hotmail.com
- Rhonda Despetovich, 0408 953 054, sashrhon6@gmail.com
- Emma McArthur, 0434676369, Emma.r.mcarthur04@gmail.com
- Shakira Kimm, 0417 871 487
Availability
Monday, Thursday, after school hours, Tuesday, Wednesday, Friday, Saturday, Sunday, afternoons only due to sports, night shifts on Saturday, all day on Sunday
Timeline
Food Service & Operations Associate
Pika Sushi
08.2022 - Current
Crew Member
McDonalds
year 12 student -
Warragul Regional College